Cody Baird
Woodbury,TN
Summary
Enthusiastic customer service attitude with conflict resolution. Training in making the clients experience that of high quality and satisfaction. Dedicated employee with multiple skills and ability to quickly adapt by learning new ones. I am also enrolled into TCAT's massage therapy program, beginning September of 2025, as I am interested in the field of massage therapy and would like to have hands on experience before, and during, my classes.
Overview
3
3
years of professional experience
Work History
Cashier
Woodbury Market
Woodbury, TN
02.2023 - Current
- Greeted customers and answered any questions they had about the store's products and services.
- The self-directed job allowed me to perform my duties on my own, with little direction. This taught me how to operate in a self-reliant manner without the need for supervision.
- Answered customer inquiries regarding store policies and procedures.
- Assisted customers over the phone regarding store operations, product information and order placement.
Field Hand/ Farmer Chauffeur
James and Connie Higgins
Woodbury, TN
04.2022 - 08.2022
- I worked maintenance on Higgins's Car Wash, Moonlight Drive-In, Higgins's Storage Facility, Higgins's Farm, and Higgins's Cemetery.
- I learned multiple trades and skills from this job, including inspecting different machinery and how to make businesses look presentable, due to the fact that I was the one cleaning them and trimming their lawns.
- I was also responsible for transporting the main farmer to and from his fields, as he was unable to drive. He taught me how to make customers and clients feel appreciated, and how to ensure they got a satisfactory experience.
Handyman Assistant
Jeff Gill
Murfreesboro, TN
11.2021 - 03.2022
- This Job taught me the importance of listening to directions and orders carefully and to avoid mistakes. "Measure twice, cut once," as the saying goes.
- Installing flooring including carpeting, tile or hardwood. This was a job I had little experience with to begin with, but it was a learning experience for adapting to new roles and responsibilities.
- Built a relationship with my regular clients and learned to treat reoccurring customers in a friendly and polite manner that helped me when I switched to customer service.
Education
High School Diploma -
Cannon County Highschool
Woodbury, TN05-2021
Skills
- Returns processing
- Cash register operation
- Sales expertise
- Point of sale proficiency
- Conflict resolution
- Basic math
- Product recommendations
- Customer relations
- Product knowledge
- Cleaning of workspace
References
- Jeff Gill - Employer for when I was a handyman's assistant. 615-563-4112
- Connie Higgins - Employer for when I was a farmer's assistant. 615-848-3666
- Mrs. Nellie, Woodbury Market - current employer while I work as a cashier. 615- 542- 3825
Timeline
Cashier
Woodbury Market
02.2023 - Current
Field Hand/ Farmer Chauffeur
James and Connie Higgins
04.2022 - 08.2022
Handyman Assistant
Jeff Gill
11.2021 - 03.2022
High School Diploma -
Cannon County Highschool
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