Dedicated owner/operator with a strong focus on customer relationship management and operational efficiency. Experienced in budgeting, staff scheduling, and vendor management, successfully driving business growth and enhancing service quality.
Overview
1
1
Certification
5
5
years of professional experience
Work History
Tradesman
Tradesman International
Cleveland, Ohio
04.2026 - Current
Supported drywall, flooring, and cabinetry installation to enhance project quality.
Ensured clean, safe job sites to promote efficient work environments.
Worked alongside crew members to complete projects on schedule.
Followed safety guidelines and procedures to reduce risks.
Inspected tools and equipment to confirm proper operation.
Prepared materials and job sites for skilled tradespeople.
Installed insulation in walls and ceilings to improve energy efficiency in homes and businesses.
Conducted safety inspections at construction sites to identify hazards and ensure compliance.
Owner/Operator
Irons Home Services LLC.
McDonald, Ohio
09.2025 - Current
Supported daily operations and maintained smooth business flow.
Developed marketing plans that attracted new customers and enhanced brand visibility.
Answered customer questions and fixed issues quickly and professionally.
Set schedules to improve staff output and service quality.
Monitored finances to ensure budget adherence and effective expense management.
Built vendor connections to secure timely product and service delivery.
Ensured adherence to local, state, and federal regulations by following established guidelines.
Directed daily operations and kept business functions running efficiently.
Created marketing strategies to expand customer reach and strengthen market presence.
Managed customer inquiries and resolved service issues in timely, professional manner.
Streamlined staffing schedules to optimize productivity and elevate service standards.
Developed vendor partnerships to maintain reliable supply of products and services.
Monitored and enforced compliance with local, state, and federal regulations to ensure operational standards.
Improved customer reach through marketing strategies that increased visibility.
Strengthened staff productivity and service quality through efficient scheduling.
Supported budget control and expense oversight through accurate financial tracking.
Secured reliable product and service supply through vendor relationship management.
Maintained regulatory compliance across local, state, and federal requirements.
Firefighter/Emergency Medical Technician
Champion Township Fire Department
Warren, Ohio
05.2021 - Current
Responded to emergency calls and delivered immediate fire suppression support.
Operated firefighting equipment and kept apparatus ready for emergency response.
Executed equipment inspections and routine maintenance on firefighting apparatus, ensuring reliability and operational readiness for emergencies.
Worked with team members during training drills and rescue operations.
Conducted fire prevention inspections in residential and commercial properties to identify hazards and enhance safety compliance.
Delivered fire safety education to community members, promoting best practices for prevention and emergency readiness.
Supported development of training programs for new firefighters.
Engaged with community members during outreach initiatives to raise fire safety awareness. to increase fire safety awareness.
Maintained continuous training to meet physical fitness requirements for demanding work.