Analytical professional with technical knowledge and critical thinking skills to thrive in data-driven environments. Tackles challenges with positivity and drive to overcome. Works great alone or with others and consistently exceeds expectations.
Overview
8
8
years of professional experience
Work History
Forensic Officer I
Oklahoma Forensic Center
Vinita, OK
11.2023 - 04.2024
Ensured the safety of personnel, equipment, and materials through the enforcement of safety protocols.
Monitored all operations for potential security risks and threats.
Responded to emergency situations by dispatching appropriate personnel to address the incident.
Coordinated with local law enforcement agencies when necessary to carry out investigations or respond to incidents.
Lawn Maintenence
Outdoor Surface Solution
Vinita, OK
04.2023 - 10.2023
Mowed lawns and trimmed grass using a variety of mowers and trimmers.
Inspected equipment for proper functioning and safety prior to use.
Sprayed fertilizer on lawns according to schedule and customer specifications.
Repaired or replaced broken sprinkler heads, valves, and other components as needed.
Hauled materials such as soil, mulch, sand, gravel., when necessary.
Installed sod in areas requiring new turfgrass coverage.
Service Representative
Dealer Tire
Tulsa, OK
08.2022 - 03.2023
Greeted customers and answered inquiries in a professional manner.
Provided excellent customer service by addressing customer needs in a timely fashion.
Resolved customer complaints promptly and efficiently.
Performed inventory counts to ensure accuracy of stock levels on hand.
Assisted customers over the phone with placing orders and answering questions about product availability or pricing information.
Service Manager
Firestone Auto Care
Tulsa, OK
09.2016 - 08.2022
Managed service staff to ensure customer satisfaction and compliance with company policies.
Developed and maintained relationships with customers, vendors, and suppliers.
Monitored service performance metrics to identify areas of improvement.
Resolved customer complaints in a timely manner.
Conducted regular team meetings to discuss customer feedback, process improvements, and operational objectives.
Created detailed reports on service activities for senior management review.