Cody Bentley
Kansas City,MO
Summary
Dedicated and compassionate Registered Nurse (RN) with progressive career history in direct patient care, triage and care coordination in fast-paced environment. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service.
Overview
10
10
years of professional experience
Work History
Registered Nurse
Lees Summit Pointe
2023.10 - Current
- Facilitated patient transitions between different levels of care, ensuring continuity of services and minimizing disruptions in treatment plans.
- Provided exceptional care to high-acute patients needing complex care such as IV Antibiotic Therapy extensive wound care and rehabilitation.
- Participated in ongoing professional development opportunities to stay current on best practices in nursing care and emerging trends in healthcare delivery.
- Conferred with physicians to discuss diagnoses and devise well-coordinated treatment approaches.
- Maintained quality care and comfort for patients with heart failure, pulmonary hypertension, and other conditions.
- Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
- Provided direct patient care, stabilized patients, and determined next course of action.
- Improved patient outcomes by implementing evidence-based nursing interventions and individualized care plans.
- Performed triage on incoming patients and determined severity of injuries and illnesses.
- Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
Patient Care Manager
Gentiva Hospice
2023.06 - Current
- Evaluated clients progress and adjusted service plans to address areas of concern.
- Worked with providers to define quality metrics and outcome reporting process.
- Facilitated ongoing staff development through workshops, seminars, and mentoring opportunities.
- Promoted a positive work environment by fostering effective communication, teamwork, and employee engagement.
- Implemented evidence-based practices in patient care, resulting in improved health outcomes and lower complications rates.
- Developed strong interdisciplinary team collaboration, resulting in better patient outcomes.
- Developed and implemented training programs for care staff to enhance skills and knowledge.
- Addressed family concerns promptly by collaborating closely with support services such as social workers or financial counselors.
RN Case Manager
One Community Hospice
2021.01 - 2023.06
- Analyzed patient responses to medications, therapies and variances in plans of care.
- Implemented care plans for patient treatment after assessing physician medical regimens.
- Conveyed treatment options, diagnosis information and home care techniques to patients and caregivers to continue care consistency.
- Evaluated patient histories, complaints, and current symptoms.
- Managed complex cases involving multiple comorbidities, requiring close monitoring and coordination of various healthcare services.
- Collaborated with healthcare leaders and physicians to support and offer resources in performance of duties to maintain high-quality and efficient patient care.
- Educated patients and caregivers on healthcare protocols and processes.
- Educated patients and families on available community resources, facilitating access to necessary support services.
- Served as a key liaison between patients, families, and healthcare providers, fostering open communication and trust among all parties involved in the care process.
- Collaborated closely with physicians to develop individualized treatment plans, supporting optimal patient outcomes.
- Provided skilled, timely and level-headed emergency response to critically-ill patients.
- Implemented evidence-based practices to improve overall clinical performance and patient outcomes.
Patient Care Manager
St Croix Hospice
2018.04 - 2021.01
- Educated clients and families on community resources, treatment options and health care services to better manage conditions.
- Maintained network of community resources to provide most comprehensive support services possible to clients.
- Consulted with supervisors to assess cases and plan strategies for enhancing care.
- Ensured compliance with healthcare regulations by implementing policies and procedures for the highest quality of care.
- Developed strong interdisciplinary team collaboration, resulting in better patient outcomes.
- Spearheaded initiatives to improve overall patient experience, leading to increased satisfaction scores and positive reviews.
- Educated and evaluated clinical and support staff regarding care quality management regulations and standards of care.
- Communicated with healthcare providers to facilitate continuity of care.
- Evaluated clients progress and adjusted service plans to address areas of concern.
- Developed policies and procedures for effective pharmacy management.
- Maintained detailed records in compliance with agency standards and regulations.
- Managed budgets and resources effectively to reduce departmental costs while maintaining high standards of care.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Created customized care plans, working with hospital staff and families to assess and meet individual needs.
- Increased patient safety by enforcing strict infection control measures and monitoring adherence to protocols.
- Developed and updated policies and procedures, maintaining compliance with guidelines relating to HIPAA, benefits administration and general liability.
- Participated in team meetings and trainings to stay updated on best practices and new developments in care management.
- Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
RN Case Manager
Truman Medical Center
2014.01 - 2018.04
- Analyzed patient responses to medications, therapies and variances in plans of care.
- Observed and documented patient factors such as diets, physical activity levels, and behaviors to understand conditions and effectively modify treatment plans.
- Implemented care plans for patient treatment after assessing physician medical regimens.
- Managed time efficiently in order to complete all tasks within deadlines.
- Passionate about learning and committed to continual improvement.
- Applied effective time management techniques to meet tight deadlines.
- Excellent communication skills, both verbal and written.
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Cultivated interpersonal skills by building positive relationships with others.
- Provided professional services and support in a dynamic work environment.
- Worked effectively in fast-paced environments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Acted as a team leader in group projects, delegating tasks and providing feedback.
Education
Bachelor of Science - RN-BSN
University of Missouri - Kansas City
Kansas City, MO06.2014
Associate of Science - LPN - RN
Park University
Kansas City, MO06.2011
EMT. LPN - EMT & LPN
United States Air Force
USA10.1999
Skills
- Patient Counseling
- Nursing Consultation
- Licensed RN
- Disease prevention and intervention specialist
- Home care
- Acute care expertise
- Needs Assessment
- Heartsaver First Aid
- First Aid
- Preventive Healthcare
- IV setup
- Treatment Recommendations
- Setting up referrals
- Infection Control
- Tracheostomy Care
- Preventive health
- Patient and family advocacy
- Relationship Building
- Clear Patient Communication
- Treatment Preparation
- Microsoft Office
- Heartsaver CPR AED (CPR AED)
- Managing deadlines
- Chart updating
- Unit Oversight
- Emergency Procedures
- ICD-10
- Medication and IV administration
- EMR Systems
- Patient Evaluation
- Cardiac Care
- Patient Discharge
- Treatment Planning
- HIPAA Education
- Critical Care
- Critical Thinking
- Emergency Response
- Disease specialization
- Hospice Care
Timeline
Registered Nurse
Lees Summit Pointe
2023.10 - Current
Patient Care Manager
Gentiva Hospice
2023.06 - Current
RN Case Manager
One Community Hospice
2021.01 - 2023.06
Patient Care Manager
St Croix Hospice
2018.04 - 2021.01
RN Case Manager
Truman Medical Center
2014.01 - 2018.04
Bachelor of Science - RN-BSN
University of Missouri - Kansas City
Associate of Science - LPN - RN
Park University
EMT. LPN - EMT & LPN
United States Air Force
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