Cody Bevilacqua
Port Saint Lucie,Florida
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Motivated CSR experienced in seasonal roles with superior talent for getting up to speed quickly and driving sales. Offers flexible schedule to work peak seasonal hours. Delivers excellent customer service by practiced listening and speaking skills. Understands and utilizes sales, merchandising and marketing skills.
Overview
2
2
years of professional experience
1
1
Certification
Work History
CSR
Dominos Pizza Inc.
07.2022 - Current
- Managed high call volumes, maintaining a professional demeanor during peak hours and effectively multitasking in a fast-paced environment.
- Demonstrated empathy and active listening skills, resulting in a higher rate of customer satisfaction and repeat business.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Answered constant flow of customer calls with minimal wait times.
Education
Associate of Science - Aerospace Engineering
Indian River State College
Ft. Pierce, FL12.2024
Skills
- Call center experience
- Customer Focus
- Complaint Handling
- CRM Software
Certification
- MCAS - Microsoft Certified Application Specialist
Tutor
I tutor college students across florida in fields such as Chemistry, Calculus, and Physics.
Timeline
CSR
Dominos Pizza Inc.
07.2022 - Current
Associate of Science - Aerospace Engineering
Indian River State College