Cody Blackburn
Ironton,Ohio
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals.
Overview
9
9
years of professional experience
Work History
Correctional Officer
Southern Ohio Correctional Facility
Lucasville, OH
11.2024 - Current
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
- Escorted inmates to and from cells, court, hospitals, and medical appointments.
Property Claims Adjuster
Liberty Mutual Insurance
Remote
05.2022 - 08.2024
- Inspected policyholders' homes upon claims filing to assess coverage eligibility.
- Drafted detailed estimates and issued payments for eligible damages.
- Communicated with customers while coordinating efforts with contractors.
- Completed thorough documentation of coverage investigations to ensure accuracy.
- Enhanced customer satisfaction with prompt communication and consistent follow-up on claim status updates.
- Achieved timely resolution of property claims by investigating, evaluating, and settling a variety of claims.
- Streamlined the claims process for increased efficiency by consistently updating claim files and maintaining accurate records.
- Managed high caseloads effectively by prioritizing tasks based on complexity and urgency of claims.
Crew Leader/ Sales Representative
Servpro Fire and Water Restoration Company
Ashland, KY
09.2016 - 05.2022
- Directed crew of mechanics during field operations to ensure efficient project execution.
- Communicated clear pretesting, scoping of services, and job estimates to clients.
- Monitored assigned jobs and followed up to ensure customer needs were met effectively.
- Performed hands-on tasks such as demolition, construction, and water extraction during disasters.
- Served as primary liaison between crew and upper management to relay critical information.
Education
Certification - Technical And Scientific Communication
Mountwest Community College
Huntington, WV05.2015
Skills
- First aid training
- Emergency response
- De-escalation techniques
- Conflict resolution skills
- Policy enforcement
- Safety
- Staff management
- File and record maintenance
- Product knowledge
Timeline
Correctional Officer
Southern Ohio Correctional Facility
11.2024 - Current
Property Claims Adjuster
Liberty Mutual Insurance
05.2022 - 08.2024
Crew Leader/ Sales Representative
Servpro Fire and Water Restoration Company
09.2016 - 05.2022
Certification - Technical And Scientific Communication
Mountwest Community College