CODY BOLIN
Summary
Results-focused Cosmetologist dedicated to maximizing satisfaction and retention with proactive attention to individual customer needs. Smoothly handles questions and resolves concerns with great problem-solving abilities and attention to detail. Multitasks and manages time well to consistently meet performance targets.
Overview
16
16
years of professional experience
Work History
COSMETOLOGIST
Great Clips
05.2020 - 01.2024
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Demonstrated high level of customer service to increase retention and satisfaction.
- Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
- Answered phone calls and emails to schedule client appointments.
- Processed payments, entering sales in register for prompt customer service.
- Grew sales with great work ethic, individualized beauty care plans and positive attitude.
- Suggested treatments and styles to suit customer appearance and fashion choices.
- Researched latest trends in hair and makeup to stay updated on color, style, and technique.
COSMETOLOGIST
Regis Salon
07.2008 - 12.2009
- Demonstrated high level of customer service to increase retention and satisfaction.
- Answered phone calls and emails to schedule client appointments.
- Grew sales with great work ethic, individualized beauty care plans and positive attitude.
- Suggested treatments and styles to suit customer appearance and fashion choices.
- Developed new techniques to improve appearance of customer and provide different looks.
COSEMETOLOGIST
Cost Cutters
07.2008 - 12.2009
- Demonstrated high level of customer service to increase retention and satisfaction.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Answered phone calls and emails to schedule client appointments.
- Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
- Processed payments, entering sales in register for prompt customer service.
- Maintained client treatment records and designed long-term care programs for return customers.
- Suggested treatments and styles to suit customer appearance and fashion choices.
Education
GED -
Orangeburg Calhoun Technical College
Orangeburg, SCCosmetology Certification - Cosmetology
Kenneth Shuler School of Cosmetology
Columbia, SC10.2008
Skills
- Licensed Cosmetologist
- Salon Management
- Client Consultations
- Hair Assessments
- Hair Coloring and Highlighting
- Bleaching, Dyeing, and Tinting
- Friendly Communication
- Relationship Building
- Client/Product Education
Additional Information
REFERENCES
Amanda Hasenzahl - GM, 863-412-0145
Maggy Palacios - Coworker, 520-272-3462
Georgia Dantzler - Manager, 803-378-3146
Diana Hagerty-Case - Current Client, 970-294-9472
Timeline
COSMETOLOGIST
Great Clips
05.2020 - 01.2024
COSMETOLOGIST
Regis Salon
07.2008 - 12.2009
COSEMETOLOGIST
Cost Cutters
07.2008 - 12.2009
GED -
Orangeburg Calhoun Technical College
Cosmetology Certification - Cosmetology
Kenneth Shuler School of Cosmetology