CODY BOLIN
Summary
Results-focused Cosmetologist dedicated to maximizing satisfaction and retention with proactive attention to individual customer needs. Smoothly handles questions and resolves concerns with great problem-solving abilities and attention to detail. Multitasks and manages time well to consistently meet performance targets.
Overview
16
16
years of professional experience
Work History
COSMETOLOGIST
Great Clips
Fort Collins, CO
05.2020 - 01.2024
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Demonstrated high level of customer service to increase retention and satisfaction.
- Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
- Answered phone calls and emails to schedule client appointments.
- Processed payments, entering sales in register for prompt customer service.
- Grew sales with great work ethic, individualized beauty care plans and positive attitude.
- Suggested treatments and styles to suit customer appearance and fashion choices.
- Researched latest trends in hair and makeup to stay updated on color, style, and technique.
COSMETOLOGIST
Regis Salon
Orangeburg, SC
07.2008 - 12.2009
- Demonstrated high level of customer service to increase retention and satisfaction.
- Answered phone calls and emails to schedule client appointments.
- Grew sales with great work ethic, individualized beauty care plans and positive attitude.
- Suggested treatments and styles to suit customer appearance and fashion choices.
- Developed new techniques to improve appearance of customer and provide different looks.
COSEMETOLOGIST
Cost Cutters
Orangeburg, SC
07.2008 - 12.2009
- Demonstrated high level of customer service to increase retention and satisfaction.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Answered phone calls and emails to schedule client appointments.
- Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
- Processed payments, entering sales in register for prompt customer service.
- Maintained client treatment records and designed long-term care programs for return customers.
- Suggested treatments and styles to suit customer appearance and fashion choices.
Education
GED -
Orangeburg Calhoun Technical College
Orangeburg, SCCosmetology Certification - Cosmetology
Kenneth Shuler School of Cosmetology
Columbia, SC10.2008
Skills
- Licensed Cosmetologist
- Salon Management
- Client Consultations
- Hair Assessments
- Hair Coloring and Highlighting
- Bleaching, Dyeing, and Tinting
- Friendly Communication
- Relationship Building
- Client/Product Education
Additional Information
REFERENCES
Amanda Hasenzahl - GM, 863-412-0145
Maggy Palacios - Coworker, 520-272-3462
Georgia Dantzler - Manager, 803-378-3146
Diana Hagerty-Case - Current Client, 970-294-9472
Timeline
COSMETOLOGIST
Great Clips
05.2020 - 01.2024
COSMETOLOGIST
Regis Salon
07.2008 - 12.2009
COSEMETOLOGIST
Cost Cutters
07.2008 - 12.2009
GED -
Orangeburg Calhoun Technical College
Cosmetology Certification - Cosmetology
Kenneth Shuler School of Cosmetology