Cody Bouttaphom
Danbury,CT
Summary
Efficient and proactive professional in hospitality support roles, known for high productivity levels and the ability to complete tasks swiftly and accurately. Specialize in inventory management, customer service, and leadership skills. Excel in teamwork, communication, and adaptability, ensuring smooth operations and positive guest experiences.
Overview
4
4
years of professional experience
Work History
Expo/Head Food Runner
Black Angus Grill
Danbury, CT
05.2021 - Current
- Assisted in the coordination of food delivery to guests' tables.
- Monitored food quality and presentation standards.
- Assigned tasks to other Food Runners when needed.
- Provided excellent customer service by attending to guests' needs quickly and efficiently.
- Conducted regular inventories of supplies and reported shortages or discrepancies immediately.
- Checked tickets for accuracy prior to delivery of meals to customers.
- Managed multiple food orders simultaneously, prioritizing based on cooking time and customer needs.
Sales Associate
Nike Factory Outlet
Atlantic City, NJ
09.2023 - 12.2024
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
- Built relationships with customers to encourage repeat business.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Handled customer complaints in a professional manner.
- Maintained cleanliness of store environment including floors, windows, displays.
- Helped customers find specific products, answered questions, and offered product advice.
- Engaged customers in friendly, professional dialogue to determine needs.
Education
High School Diploma -
Danbury High School
Danbury, CT06-2022
Bachelor of Science - Health Sciences - Interest In Nursing
Stockton University
Absecon, NJSkills
- Strong leadership
- Quick Learner
- Cleaning and sanitizing
- Anticipating Customer Needs
- Teamwork and Collaboration
- Customer Service
- Order Accuracy
- Conflict Resolution
- Relationship Building
- Positive and professional
Languages
English
Native/ Bilingual
Laotian
Professional
Affiliations
- ASA (Asian Student Alliance) E-Board
- ECAASU (East Coast Asian American Student Union) National Board
Timeline
Sales Associate
Nike Factory Outlet
09.2023 - 12.2024
Expo/Head Food Runner
Black Angus Grill
05.2021 - Current
High School Diploma -
Danbury High School
Bachelor of Science - Health Sciences - Interest In Nursing
Stockton University
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