Cody Brooks
Monticello,IN
Summary
Friendly and prompt Front Service Clerk with good skills using phone, computer and office equipment. Strong multitasking, communication and interpersonal skills. Unsurpassed mathematical skills and finesse handling front office operations.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Front Desk Administrator
Koa Campgrounds
04.2024 - Current
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Maintained an organized reception area, creating a welcoming atmosphere for clients and visitors.
- Enhanced customer satisfaction by promptly addressing inquiries and resolving concerns at the front desk.
- Improved office organization by implementing effective filing systems and document management practices.
Machine Operator/Certified Forklift Operator
Asg Staffing
10.2023 - Current
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Operated multiple machines simultaneously to meet production requirements.
- Operated machining equipment safely with team of operators.
- Set up and adjusted equipment and properly configured machines for daily operation.
- Demonstrated adaptability by quickly learning how to operate new machinery and implementing newly introduced processes within the production environment.
Automotive Assembler
Subaru Of Indiana Automotive Inc.
09.2023 - 10.2023
- Maintained proper documentation of work performed during each shift, enabling smooth communication between teams involved in the production process.
- Supported continuous improvement initiatives, consistently providing feedback on potential areas of enhancement.
- Optimized assembly time by mastering various hand tools, power tools, and machinery used in the process.
- Increased overall product quality through meticulous attention to detail while assembling critical vehicle components.
Merchandise Associate
Walmart Inc.
03.2023 - 08.2023
- Transported merchandise to sales floor and restocked shelves, racks and bins.
- Increased customer satisfaction by providing exceptional service and maintaining a clean, organized sales floor.
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Answered customer questions regarding store merchandise, department information, and pricing.
General Manager of Food Service
Penguin Point
03.2021 - 08.2022
- Reduced food waste through better inventory management and portion control, leading to increased profitability.
- Maintained open lines of communication between front-of-house and back-of-house staff, ensuring seamless coordination for optimal service delivery.
- Increased customer satisfaction by implementing effective staff training and performance management programs.
- Managed financial aspects of the business including budgeting, forecasting, cost analysis, and profit maximization strategies.
Assistant Manager
Penguin Point
02.2021 - 04.2022
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Improved customer satisfaction by addressing and resolving complaints promptly.
Education
No Degree - Clinical Psychology
South University
Savannah, GASkills
- Word Processing
- Problem-solving skills
- Customer service focus
- Listening Skills
Certification
- OSHA Certified Forklift Operator, ASG Staffing - 2023/2026
Timeline
Front Desk Administrator
Koa Campgrounds
04.2024 - Current
Machine Operator/Certified Forklift Operator
Asg Staffing
10.2023 - Current
Automotive Assembler
Subaru Of Indiana Automotive Inc.
09.2023 - 10.2023
Merchandise Associate
Walmart Inc.
03.2023 - 08.2023
General Manager of Food Service
Penguin Point
03.2021 - 08.2022
Assistant Manager
Penguin Point
02.2021 - 04.2022
No Degree - Clinical Psychology
South University
- OSHA Certified Forklift Operator, ASG Staffing - 2023/2026
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