Summary
Overview
Work History
Education
Skills
Timeline
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Cody Brown

Cody Brown

Warren,OH

Summary

Professional in parts management with strong track record in inventory control, supplier relationship management, and process optimization. Adept at fostering team collaboration and ensuring efficient operations. Known for flexibility and reliability in addressing evolving needs. Skilled in logistics, procurement, and customer service, consistently delivering impactful results.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

12
12
years of professional experience

Work History

Parts Manager

Cole Valley Collision
04.2022 - Current
  • Assisted in managing inventory levels and ensuring timely replenishment of parts
  • Learned safety protocols and proper handling of tools in warehouse environment
  • Supported team in organizing storage areas for efficient access to parts
  • Engaged with suppliers to facilitate accurate ordering processes
  • Maintained records of incoming and outgoing parts for accountability
  • Rearranged parts department to better serve changing trends and keep workspaces organized.
  • Managed warranty claims efficiently by working closely with manufacturers to resolve issues promptly while minimizing financial losses to the company.
  • Identified areas of inefficiency within the department and developed targeted solutions to address these issues, resulting in cost savings and improved processes.
  • Provided timely, insightful and accurate reports to upper management.

Commercial Parts Manager

Advanced Auto Parts
09.2019 - 04.2022
  • Led inventory management initiatives, optimizing stock levels and reducing excess by implementing efficient ordering processes.
  • Trained and mentored team members on product knowledge, enhancing customer service and sales capabilities.
  • Analyzed sales data to identify trends, driving strategic decisions for product promotions and inventory adjustments.
  • Streamlined operations by integrating new software tools, improving order processing times and accuracy of shipments.
  • Collaborated with vendors to negotiate pricing agreements, resulting in cost savings and improved supply chain efficiency.
  • Developed training programs for staff on safety protocols, ensuring compliance with industry regulations and standards.
  • Oversaw daily operations of parts department, ensuring alignment with corporate objectives and customer satisfaction goals.
  • Implemented inventory control measures to minimize stock discrepancies and prevent overstocking or stockouts of crucial items.
  • Developed strong relationships with vendors for better pricing and availability of commercial vehicle parts.
  • Managed annual performance reviews for staff members, providing constructive feedback and setting goals for professional growth within the company structure.
  • Managed a team of parts specialists, ensuring high-quality service and timely deliveries to customers.
  • Led operational strategy to enhance team performance and workflow efficiency.
  • Developed and implemented training programs for staff to improve service delivery standards.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
  • Generated repeat business through exceptional customer service.

FedEx Ground Delivery Driver

FedEx
06.2016 - 09.2019
  • Operated delivery vehicles in compliance with safety regulations and company policies.
  • Managed efficient route planning to optimize delivery times and meet customer expectations.
  • Conducted vehicle inspections to ensure operational safety and reliability before each shift.
  • Maintained accurate records of deliveries, including tracking numbers and customer signatures.
  • Trained new drivers on best practices for safe driving and effective customer interaction.
  • Collaborated with team members to improve logistics processes and enhance service quality.
  • Implemented strategies for reducing delays through proactive communication with dispatch teams.
  • Enhanced customer satisfaction by ensuring timely and accurate delivery of packages.
  • Utilized navigation tools for optimal routing, reducing travel time and fuel costs.
  • Trained new drivers on company procedures, safe driving practices, and efficient route planning techniques.
  • Handled fragile items with care, preventing damage during transportation and maintaining positive customer feedback.
  • Assisted with loading and unloading trucks at the warehouse when necessary to expedite the delivery process.
  • Managed challenging weather conditions, adjusting routes as needed to ensure prompt deliveries.
  • Improved route efficiency by effectively planning and organizing daily deliveries.
  • Resolved customer inquiries and complaints promptly, ensuring high satisfaction levels.

Sales Associate

Country Fair
02.2014 - 06.2016
  • Increased customer engagement through effective product demonstrations and personalized recommendations.
  • Trained new sales associates on company policies and customer service best practices.
  • Managed inventory levels, ensuring timely restocking of high-demand items.
  • Developed and maintained strong relationships with customers to enhance loyalty and repeat business.
  • Utilized point-of-sale systems for processing transactions accurately and efficiently.
  • Collaborated with team members to achieve monthly sales targets, contributing to overall store performance.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Assisted in inventory management, conducting regular counts and restocking merchandise as needed.
  • Utilized strong time management skills to balance multiple responsibilities, including assisting customers, managing inventory, and maintaining store cleanliness.

Education

High School Diploma -

Lordstown High School
Lordstown, OH
06-2016

Certificate of Completion - Electricity

Mahoning County Career And Technical Center
Canfield, OH
06-2016

Skills

  • Customer engagement
  • Invoice management
  • Inventory control
  • Parts procurement
  • Vendor partnership development
  • Efficient returns processing

  • Forklift operation
  • Goal setting
  • Staff training
  • Purchasing oversight
  • Proficient in POS operations

Timeline

Parts Manager

Cole Valley Collision
04.2022 - Current

Commercial Parts Manager

Advanced Auto Parts
09.2019 - 04.2022

FedEx Ground Delivery Driver

FedEx
06.2016 - 09.2019

Sales Associate

Country Fair
02.2014 - 06.2016

High School Diploma -

Lordstown High School

Certificate of Completion - Electricity

Mahoning County Career And Technical Center
Cody Brown