Jennifer Hickcox
Grinnell,IA
Summary
Dynamic professional with expertise in project management and small team leadership, honed at A-Z Painting. Successfully reduced project costs by 15% through precise estimates. Adept at adapting to diverse environments, ensuring high-quality outcomes. Proven track record in managing complex schedules and enhancing client satisfaction through effective communication and problem-solving skills.
Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Overview
33
33
years of professional experience
Work History
Schedule Coordinator
Fly Hovercraft
07.2025 - 10.2025
- Coordinated daily scheduling for client tours via Microsoft Excel.
- Managed appointment logistics, ensuring timely responses to client inquiries and service requests.
- Scheduled maintenance downtime for hovercraft repair.
- Handled payment transactions from customers.
- Detailed interior and exterior of hovercraft.
Medical Orderly
Pheonix House
01.2025 - 05.2025
- Assisted nursing staff in patient care and daily activities to enhance comfort and safety.
- Maintained cleanliness and organization of patient areas to ensure a hygienic environment.
- Supported the implementation of care plans by providing essential assistance to patients' needs.
- Administered medications and oxygen to patients.
- Documented patient information accurately in electronic health records for efficient data management.
Cashier
Dollar General
06.2024 - 11.2024
- Provided service by addressing inquiries and resolving issues.
- Implemented improved checkout processes to enhance customer experience.
- Collaborated with team members to achieve daily sales goals and enhance store performance.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions.
- Restocked and organized merchandise.
Painter
McGregor Property Management
11.2021 - 12.2022
- Oversaw painting projects, ensuring high-quality finishes and adherence to timelines.
- Trained junior painters on techniques and equipment use.
- Collaborated with property managers to assess project scopes and client requirements.
- Applied wall coverings to residential properties.
- Created supply and inventory lists for project requirements.
- Managed inventory of paint supplies, tools, and safety equipment for optimal usage.
- Implemented quality control measures to maintain consistency in paint application.
- Painted surfaces using brushes, spray guns, and paint rollers.
- Prepared surfaces and surrounding areas for painting using sandpaper, tape, and other materials.
Cashier
Salvation Army
01.2017 - 08.2019
- Processed transactions efficiently using point-of-sale systems.
- Provided customer service by addressing inquiries and resolving issues.
- Maintained accurate cash drawers and balanced registers at shift end.
- Assisted in inventory management by restocking shelves and organizing merchandise.
- Trained new staff on operational procedures and customer service standards.
Painter
Pink Panther Pro Paint
07.1998 - 10.2017
- Trained junior painters on techniques, safety protocols, and equipment use.
- Developed efficient workflow processes that reduced downtime between projects.
- Conducted regular site inspections to ensure compliance with safety regulations and standards.
- Resolved client concerns promptly, enhancing overall satisfaction with services provided.
- Prepared surfaces for painting by cleaning, sanding, and repairing defects to ensure smooth results.
- Applied putty, wood filler, spackling, and caulks to prep uneven surfaces and fill in holes.
- Painted residential and commercial properties.
- Climbed scaffolding, staging, ladders, and planks to reach work area surfaces and observed safety protocols to prevent falls.
- Reduced waste materials by accurately estimating paint quantities needed for each job.
Owner/Operator
A-Z Painting
04.1993 - 05.1998
- Led operational management to optimize project workflows and enhance service delivery.
- Implemented quality control measures ensuring high standards in all painting projects.
- Trained and mentored staff on best practices for efficiency and safety compliance.
- Coordinated project schedules, ensuring timely completion of multiple concurrent painting projects.
- Managed supplier relationships to secure materials while controlling costs effectively.
- Oversaw financial management, including budgeting, invoicing, and cash flow.
- Managed day-to-day business operations.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
- Negotiated contracts with vendors to secure favorable terms for the business.
- Overseeing inventory management, reducing waste and maintaining adequate stock levels to meet demand.
- Oversaw the hiring process, selecting highly skilled candidates who contributed significantly to company success.
- Prepared trim, walls and ceilings for painting by cleaning, smoothing, and priming.
- Applied primer, paints, varnishes and lacquers to walls and surfaces using traditional and sprayer methods.
- Operated power sprayers and hand tools to prepare and paint large areas.
- Worked holidays and weekends depending on shifting needs of project.
- Safely operated lifts, scaffolding, and ladders to complete large-scale jobs efficiently.
- Evaluated completed work for quality and adherence to standards and client requirements.
- Reduced project costs for clients by accurately estimating paint requirements and avoiding over-purchase.
Education
No Degree -
North High School
Des Moines, IAGED -
DMACC
Des Moines, IANo Degree - Blueprint Reading
DMACC
Ankeny, IANo Degree - Health Administration
University of Phoenix
Phoenix, AZSkills
- Project management
- Project estimates
- Blueprint reading
- Small team management
- Time management
- Adaptability and flexibility
- Member Master Builders Association
- Member Women's Entrepreneur of Greater Iowa
- Member Painters Union Local 246
- Microsoft Office/Adobe Acrobat/Premier
Timeline
Schedule Coordinator
Fly Hovercraft
07.2025 - 10.2025
Medical Orderly
Pheonix House
01.2025 - 05.2025
Cashier
Dollar General
06.2024 - 11.2024
Painter
McGregor Property Management
11.2021 - 12.2022
Cashier
Salvation Army
01.2017 - 08.2019
Painter
Pink Panther Pro Paint
07.1998 - 10.2017
Owner/Operator
A-Z Painting
04.1993 - 05.1998
No Degree -
North High School
GED -
DMACC
No Degree - Blueprint Reading
DMACC
No Degree - Health Administration
University of Phoenix