Summary
Overview
Work History
Education
Skills
Timeline
Generic

Cody Bryan

Lott,TX

Summary

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

10
10
years of professional experience

Work History

Event Sales Admin

Topgolf
07.2021 - Current
    • Assign leads to the Sales Team ASAP following the proper lead rotation.
    • Check in with ISS every morning and assign them 3 mini leads, follow proper lead rotation for ISS managers / full lead support.
    • Check voicemail and return all calls.
    • Closeout events from the day before and input all additional sales before noon.
    • Complete all admin assigned Salesforce tasks by the end the of day.
    • Check and clear events email inbox throughout the day.
    • Merge, print, and prep event packets for the next day.
    • Update events whiteboard in Playmaker hallway with news and other updates.
    • Post events ITP comments on Workplace and shout-out the EAs and managers who worked them.
    • Work on any side projects assigned by management.
    • Do payment verification in Salesforce weekly.
    • Check the Donations email inbox and give donations to organizations who align with Topgolf's Donation Criteria.
    • Check Incident forms, punch change forms, and performance action forms to make sure all are in stock and in the correct places throughout the venue weekly.

Beauty Advisor

Dillard's
11.2020 - 07.2021
  • Restock items regularly and wipe down counters to maintain clean and professional appearance and entice customers.
  • Start conversations with browsing customers to initiate contact and uncover sales opportunities for available beauty products and services.
  • Deliver exceptional service and beauty advice consistently to develop and grow loyal customer base.
  • Study changing manufacturer and product information to offer customers top-notch support.
  • Prepare and manage in-store events successful and bring in customers, building interest, and increasing department sales.
  • Demonstrate products and advise customers on optimal choices and techniques.
  • Quickly connect with each customer to offer assistance and promote products.
  • Demonstrated product application techniques and skin care routines to educate clients on proper usage.
  • Increased sales revenue by effectively upselling and cross-selling beauty items based on client needs.
  • Developed in-depth product knowledge and kept up to date with latest trends in beauty to avail of resources and apply best practices.
  • Developed comprehensive knowledge of various beauty brands'' offerings, enabling accurate suggestions based on specific requirements or preferences.

Engraver

Award Specialties, Inc.
12.2017 - 07.2020
    • Operated printers, styluses, and other equipment to transfer initial images onto workpieces with proper scaling and precise placement.
    • Designed and improved patterns in Corel Draw.
    • Printed proofs and examined designs to verify accuracy of engraving and rework engraving as needed.
    • Sandblasted glass to cut designs for companies, organizations, and individuals.
    • Used wide variety of metal, glass, and plastic items to engrave and print personal and business designs.

Customer Service Associate

Wal-Mart
03.2015 - 12.2017
    • Organized and maintained customer service desk and monitored front lanes to address hazards or return unsold products to shelves.
    • Followed established protocols for escalating customer complaints to management.
    • Addressed customer concerns and provided timely resolution to mitigate complaints.
    • Exceeded requirements in providing products and services to customers at all times.
    • Operated POS systems to process sales transactions for sending and receiving money through MoneyGram or Walmart2Walmart.
    • Processed refunds and exchanges in alignment with store policies.

Education

High School Diploma - General Education

Silver High School
Silver City, New Mexico
05.2013

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Time management
  • Attention to detail
  • Flexible and adaptable
  • Dependable and responsible
  • Multitasking
  • Excellent communication
  • Organizational skills
  • Calm under pressure
  • Active listening

Timeline

Event Sales Admin

Topgolf
07.2021 - Current

Beauty Advisor

Dillard's
11.2020 - 07.2021

Engraver

Award Specialties, Inc.
12.2017 - 07.2020

Customer Service Associate

Wal-Mart
03.2015 - 12.2017

High School Diploma - General Education

Silver High School

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