Accomplished Education and Excellence Coordinator and Nurse; well-versed in curriculum development and course planing to achieve demanding training objectives. Effective at leading courses on diverse topics. Prepared to offer years of progressive training experience and take on challenging new role within CareSource.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Clinical Operations Education and Excellence Coordinator
CareSource
04.2021 - Current
Developed and implemented case management curriculum and training
Created, implemented, and evaluated case management training programs to support development of employees, skills, and competencies
Delivered recurrent and new employee training to allow transfer of classroom learning to expected job function and responsibilities of participants
Conceptualized and implemented eLearning curriculum to allow for asynchronous learning for case management / clinical operations staff.
Targeted diverse learning modalities in development of new course content and training programs.
Designed course materials and supported implementation.
Created curricula, research topics and conceptualized course format, subject matter and presentation.
Designed and delivered web-based, self-directed learning materials.
Registered Nurse Case Manager
CareSource
04.2018 - 04.2021
Engaged members and support system through strength-based assessments and trauma-informed care approach
Empowered members to manage and improve their health, wellness, safety, adaptation, and self-care through effective care coordination and case management
Facilitated scheduled inter-disciplinary care team meetings to meet the needs of the member.
Advocated for patients by communicating care preferences to practitioners, verifying interventions met treatment goals and identifying insurance coverage limitations.
Evaluated healthcare needs, goals for treatment, and available resources of each patient and connected to optimal providers and care.
Registered Nurse
Fast Pace Health
04.2017 - 04.2018
Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
Administered medications via oral, IV, and intramuscular injections and monitored responses.
Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
Community Registered Nurse
Help at Home
04.2015 - 12.2016
Fostered improvement in staff development, personnel training, and standards of patient care.
Reviewed charts weekly to complete quality control checks.
Delivered medication administration training to non-licensed staff.
Provided comprehensive education to group home non-licensed staff to aid in support of residents.
Home Health Registered Nurse
LHC Group
04.2015 - 04.2017
Informed physicians of any changes to patients' health or concerns observed during home visits.
Worked with multidisciplinary team to carry out successful treatment plans for diverse acute and chronic conditions.
Provided physical assessments, medication, and chronic disease management to home health patients.
Traveled to patients' homes on daily basis to assess health conditions and provide superior level of nursing care.
Educated patients on use and benefits of equipment such as home blood pressure cuffs and glucose meters.
Trained, guided, supported and supervised home health aide care providers.
Incorporated therapeutic, rehabilitative and nursing goals into detailed, individualized care plans based on diagnoses.
Assistant Director of Nursing
Preferred Health Partners
12.2014 - 03.2015
Participated in management team meetings to discuss resident status, census changes, and resident complaints or concerns.
Established and monitored infection control programs to provide safe, sanitary environment to prevent transmission of disease and infection.
Performed rounds to observe care and interview staff, residents, and families.
Prepared and reviewed infection control surveillance reports to identify trends and develop effective actions to control and prevent infections.
Identified department issues to recommend corrective actions.
Collaborated with staff, management, and external groups to coordinate patient care.
Established new policies and updated existing policies to improve standard of care for patients.
Developed positive employee relations, incentives, and recognition programs to promote teamwork and mutual respect.
Worked closely administration to develop and implement best practices to improve resident outcomes.
Wound Care Registered Nurse
Care Partners Management Group
12.2013 - 03.2014
Collaborated with physicians to quickly assess residents and deliver appropriate treatment while managing rapidly changing conditions.
Administered medications via oral, IV, and intramuscular injections and monitored responses.
Administered medications and treatment to resident and monitored responses while working with healthcare teams to adjust care plans.
Educated residents, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
Performed various nursing interventions such as wound dressing, vital sign monitoring, and specimen collection.
Monitored residents' conditions and reported changes in physical presentation, appearance, and behavior to discuss treatment with physicians.
Licensed Practical Nurse
Patterson Medical & Diagnostic Center
01.2011 - 12.2013
Updated patient charts with data such as medications to keep records current and support accurate treatments.
Evaluated healthcare needs, goals for treatment, and available resources of each patient and connected to optimal providers and care.
Advocated for patients by communicating care preferences to practitioners, verifying interventions met treatment goals and identifying insurance coverage limitations.
Collected blood, tissue, and other laboratory specimens and prepared for lab testing.
Counseled patients on newly diagnosed health conditions and maintenance of existing conditions.
Directed patients on medication use and lifestyle modifications to improve health.
Education
Associate of Applied Science - Nursing
Western Kentucky University
Bowling Green
12.2013
Associate of Applied Science - Practical Nursing
Bowling Green Technical College
Bowling Green
12.2009
Skills
Complex Problem-Solving
Adult Learning Theories
Instructional Strategies
Curriculum Implementation
Learning Management System (LMS)
New Employee Onboarding
Verbal and Written Communication
Curriculum Development
Certification
Certified Case Manager - anticipated September 2023
Instructional Designer Certification, Bob Pike - 2023
Timeline
Clinical Operations Education and Excellence Coordinator