Denise Carlini
Rochester Hills,MI
Summary
Accomplished Personal Financial Representative with a proven track record at InTouch Credit Union, adept in investment and wealth management. Leveraged consultative techniques to develop tailored financial plans, enhancing client satisfaction and retention. Skilled in debt management and building strong customer relationships, consistently achieving goals through strategic planning and effective communication.
Overview
14
14
years of professional experience
Work History
Personal Financial Representative
InTouch Credit Union
Rochester Hills, MI
02.2024 - Current
- Followed-up with clients regularly and implemented consultative techniques to stay on top of financial means and objectives.
- Processed paperwork related to account openings, transfers, distributions, loans and withdrawals.
- Developed financial plans for clients to help them achieve their goals.
- Analyzed customer needs and recommended appropriate products and services.
- Built strong relationships with customers by providing excellent service.
Mortgage Underwriter
Freedom Mortgage Corporation
CAMDEN, NJ
09.2020 - 03.2022
- Reviewed titles and appraisals to validate properties to meet insurer and guarantor guidelines.
- Assessed financial means and desires of each client in order to set up appropriate mortgage packages.
- Located and suggested loan packages that met client needs and priorities.
- Helped customers make decisions about loans and lines of credit based on availability, terms and benefits.
Mortgage Underwriter
United Wholesale Mortgage
Pontiac, MI
09.2019 - 09.2020
- Maintained up-to-date knowledge of changing laws and regulations related to mortgage lending.
- Reviewed client documentation and contracts for discrepancies and mistakes.
- Participated in professional development activities such as webinars and seminars.
- Calculated debt-to-income ratios to assess borrowers' ability to repay loans.
Senior Loan Processor
Quicken Loans
DETROIT, MI
03.2011 - 08.2019
- Maintained fast-paced schedule by consistently providing satisfactory application approval turnaround times.
- Communicated with applicants to gather additional information and answer queries regarding loan processes.
- Managed pipeline of loans ensuring that all deadlines are met and loans progress to closing.
- Presented loan and repayment schedules to customers.
Skills
- Investment management
- Wealth management
- Contact management
- Debt management
- Credit counseling
Timeline
Personal Financial Representative
InTouch Credit Union
02.2024 - Current
Mortgage Underwriter
Freedom Mortgage Corporation
09.2020 - 03.2022
Mortgage Underwriter
United Wholesale Mortgage
09.2019 - 09.2020
Senior Loan Processor
Quicken Loans
03.2011 - 08.2019
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