Cody Comstock

• Diagnosed mechanical issues using advanced diagnostic tools and techniques.
• Performed routine maintenance on diesel engines to ensure optimal performance.
• Collaborated with team members to streamline service workflows and improve efficiency.
• Assisted in training junior technicians on safety protocols and best practices.
• Troubleshot systems, traced problems and diagnosed root causes.
• Supported fleet operations with dependable on-site troubleshooting, diagnosis, and repair services for diesel-powered vehicles.

DUTIES PERFORMED IN FREIGHTLINER DEPARTMENTS:

• Express Assessment:
• 1) Quick Diagnostics (within 2 hours)
• 2) Fast Repairs and/or Customer Contact w/Diagnostic Results revealing Parts Required
• 3) ECU Programming
• 4) Engine Repair
• 5) Chassis Component Repair
• 6) Electrical Repair
• 7) Troubleshooting All Conditions and Faults
• Main Shop:
• 1) Heavy Engine Repair or Replacement
• 2) Fuel System Repair
• 3) Electrical Harness Repair or Replacement
• 4) All Troubleshooting
• 5) Bumper to Bumper Repairs (Total Truck Systems Certification
• Used Trucks:
• 1) Inspections for Defects
• 2) Repairs
• 3) Troubleshooting/Diagnostics
• 4) Recalls
• 5) Field Service
• 6) Programming
• 7) Parameter Changes to Service Functionality

Main Shop:

• 1) Heavy Engine Repair or Replacement
• 2) Fuel System Repair
• 3) Electrical Harness Repair or Replacement
• 4) All Troubleshooting
• 5) Bumper to Bumper Repairs (Total Truck Systems Certification
• Used Trucks:
• 1) Inspections for Defects
• 2) Repairs
• 3) Troubleshooting/Diagnostics
• 4) Recalls
• 5) Field Service
• 6) Programming
• 7) Parameter Changes to Service Functionality

• Provided leadership in promoting customer satisfaction through excellence in employee training, inventory control, technical expertise, sales, et al.
• Received Award for highest increased sales in 2014 as well as best out of four locations in 2015 inventory count.
• Successfully trained personnel in four stores regarding equipment and maintenance functions.

• Recognized for fastest repair time within shop and earned six, brand certifications.
• Regularly achieved bonus marks recognizing the ability to successfully multi-task and accomplish repairs.

• Quickly promoted twice recognizing efficiency, productivity, and high levels of customer satisfaction.
• Achieved highest sales' volume during both years.
• Awarded numerous times for sales, warranty sales, reducing inventory shrink, and customer service.
• Promoted to supervisory position in only four months.