Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
6
6
years of professional experience
Work History
Bartender
Applebee's Neighborhood Grill & Bar
Albuquerque, NM
06.2024 - Current
Prepared alcoholic and non-alcoholic beverages according to recipe standards.
Ensured proper sanitation of bar area, glassware, utensils, and equipment.
Maintained inventory of liquor, beer, wine, and other beverage items.
Provided drink suggestions to customers based on their preferences.
Assisted in setting up the bar for service shift.
Stocked ice bins and coolers as needed throughout shift.
Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
Resolved customer complaints in a professional manner.
Developed good working relationships with fellow employees through effective communication.
Checked identification cards for proof of age prior to serving alcohol beverages.
Poured wine, beer and cocktails for patrons.
Remained calm and poised during busy periods, promoting great customer service to guests.
Described drink flavors and taste profiles to customers to help with ordering decisions.
Arranged bottles and glasses behind bar to make attractive displays.
Server
Applebee's Neighborhood Grill & Bar
Albuquerque, NM
09.2023 - Current
Greeted guests and provided menus.
Provided excellent customer service to ensure satisfaction.
Assisted in training new servers.
Took orders from customers accurately and in a timely manner.
Checked food before serving it to customers.
Delivered food orders promptly and courteously.
Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
Performed opening and closing duties such as setting up the dining area, restocking supplies..
Stayed informed about daily specials, new menu items, promotions.
Manager
Georges Greek Grill
, CA
01.2022 - 12.2022
Coached, mentored and trained team members in order to improve their job performance.
Created monthly reports for senior management summarizing operational performance metrics.
Resolved conflicts between employees by providing guidance on company policies and procedures.
Provided leadership during times of organizational change or crisis situations.
Trained employees on additional job positions to maintain coverage of roles.
Managed inventory levels to meet demand without overstocking, reducing waste.
Delegated work to staff, setting priorities and goals.
Oversaw daily operations, maintaining efficiency and quality standards.
Resolved customer complaints and issues promptly, maintaining a positive brand image.
Front of the House/Flex
Georges Greek Grill
Los Angeles, CA
09.2018 - 12.2021
Provided exceptional service to high volume of daily customers.
Ensuring pristine dining area condition
Prepared various sauce portions.
Cash Register and Packing to-go orders.
Thrived under fast-moving conditions
Fresh produce handling/Prep
Assisted with seating arrangements and answered any questions regarding menu items or specials of the day.
Responded promptly and professionally to customer feedback or complaints regarding service or food quality.
Took orders accurately, efficiently and courteously from customers in a timely manner
Prepared salads, appetizers, and garnishes to assist kitchen staff.
Education
High School diploma -
John Burroughs High School
Burbank, CA
06.2018
Skills
Versatile in Diverse Settings
Effective Time Management
Working independently and quickly on any task
Customer Satisfaction Focus
Commitment to Hygiene Standards
Fast paced and always focused
Proficient in Managing Multiple Tasks
References
Chris, Cruz, General manager at Gerorges greek Grill, 1818 447 8035