Cody Crites
Owosso ,MI
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm. Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Laborer Helper
Bruckmans Moving and Storage
05.2024 - Current
- Strapped items down over protective padding to secure throughout transportation.
- Disconnected and reconstructed furniture by removing headboards from bed frames, unscrewing mirrors from dressers and.
- Packed boxes by filling voids and arranging items to fit appropriately based on size, dimensions, and weight.
- Loaded and unloaded trucks with customer possessions or merchandise.
- Collaborated with other movers to establish priorities during complex moves involving multiple locations or large quantities of items.
- Maintained excellent customer service, addressing any concerns and providing solutions as needed.
- Reduced potential damage to items by using appropriate packing materials and techniques for fragile or valuable possessions.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
Work Loss/PIP Investigator
Superior Investigative
02.2020 - 03.2024
- Carefully documented statements, observations, and evidentiary materials.
- Collected, analyzed and interpreted information, documentation, and physical evidence associated with investigations.
- Collaborated with federal agencies on investigations.
- Documented findings and prepared detailed reports.
- Conducted comprehensive background checks, contributing to informed hiring decisions and improved workplace safety.
- Consulted and cooperated with legal staff to verify timely and efficient investigation completion.
- Oversaw criminal cases, coordinated investigations, and prepared evidence and investigators for court cases.
- Obtained and verified evidence by interviewing, observing, and conducting surveillance of suspects and records.
- Learned and adapted quickly to new technology and software applications.
- Paid attention to detail while completing assignments.
- Organized and detail-oriented with a strong work ethic.
- Managed time efficiently in order to complete all tasks within deadlines.
- Worked flexible hours across night, weekend, and holiday shifts.
- Passionate about learning and committed to continual improvement.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked well in a team setting, providing support and guidance.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
Assistant Manager Retail
Go Wireless/Verizon Premium Retailer-Corporate Office
02.2017 - 07.2019
- Promoted to Store Manager within 6 months of employment
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Facilitated clear communication between employees and upper management through regular meetings and updates.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
Account Manager
Allstate Insurance and Financial Services
08.2013 - 08.2016
- Conducted regular account reviews to identify areas for improvement and ensure continued success.
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Negotiated contract terms with clients, securing favorable agreements for both parties.
- Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
- Set and achieved company defined sales goals.
- Met existing customers to review current services and expand sales opportunities.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Built relationships with customers and community to promote long term business growth.
- Met with customers to discuss and ascertain needs, tailor solutions and close deals.
Education
Bachelor of Arts - Finance
Olivet College
Olivet, MI05-2013
Skills
- Customer Service
- Management
- Sales
- Microsoft Word
- Microsoft Office
- Microsoft Excel
- Marketing
- Retail sales
- Building code adherence
- Detail orientation
- Tool and equipment management
- Analytical skills
- Team collaboration
- Organizational skills
- Hazard identification
- OSHA regulations
- Worksite safety
- Workplace safety
Certification
- Property & Casualty License
- Life and Health License
Groups
Olivet College Mens Golf 09-13'
Awards
Westran Scholarship Recipient, 08/13
Personal Information
Willing to relocate.
Timeline
Laborer Helper
Bruckmans Moving and Storage
05.2024 - Current
Work Loss/PIP Investigator
Superior Investigative
02.2020 - 03.2024
Assistant Manager Retail
Go Wireless/Verizon Premium Retailer-Corporate Office
02.2017 - 07.2019
Account Manager
Allstate Insurance and Financial Services
08.2013 - 08.2016
Bachelor of Arts - Finance
Olivet College
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