Cody Delgado
Nashville,TN
Summary
Dynamic manager with expertise in project management and employee training. Skilled in fostering team collaboration and resolving conflicts, contributing to improved operational efficiency and enhanced customer satisfaction.
Overview
1
1
year of professional experience
Work History
Cashier Manager
El Campo Mexican Restaurant
White Bluff, Tennessee
08.2024 - Current
- Supervised daily cash handling and balanced registers to ensure accuracy.
- Trained new cashiers on procedures and customer service standards for optimal performance.
- Managed cash register operations, guaranteeing precise transactions and high customer satisfaction.
- Resolved customer complaints promptly to enhance shopping experiences.
- Monitored product stock at checkout areas to maintain inventory levels.
- Processed payments efficiently using various methods, including checks and credit cards.
- Verified customer age compliance for alcohol or tobacco purchases.
- Mentored employees in managing complex sales and addressing difficult customer interactions.
Manager
El Bronco Mexican Restaurant
McEwen, Tennessee
06.2025 - 08.2025
- Coordinated team meetings to discuss project updates and address challenges.
- Managed scheduling for team members to ensure coverage and task completion.
- Documented processes and procedures to enhance understanding and compliance.
- Facilitated training sessions on company policies for new employees.
- Monitored staff performance, addressing issues to uphold quality standards.
- Ensured compliance with all applicable laws and industry regulations.
- Analyzed customer feedback data to develop actionable service improvement plans.
- Resolved conflicts between employees by providing guidance on policies.
Education
Some College (No Degree) - Kinesiology
University of Kentucky
Lexington, KYSkills
- Project management
- Employee training
- Customer service
- Team collaboration
- Inventory management
- Conflict resolution
- Shift oversight
- Time management
- Recruiting and hiring
- Documentation and reporting
- Employee management
- Training and development
Languages
English
Professional
Spanish
Professional
Timeline
Manager
El Bronco Mexican Restaurant
06.2025 - 08.2025
Cashier Manager
El Campo Mexican Restaurant
08.2024 - Current
Some College (No Degree) - Kinesiology
University of Kentucky