Cody Dillingham
Tulsa
Summary
Professional with demonstrated expertise in IT support, adept at diagnosing and resolving technical issues efficiently. Strong focus on team collaboration and delivering results, adaptable to changing needs. Skilled in troubleshooting, customer service, and system maintenance, ensuring optimal user experience. Recognized for reliability and effective communication in high-pressure environments.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Security/Door Host
The Vanguard Tulsa
08.2023 - Current
- Greeted and welcomed guests, ensuring a positive first impression of venue.
- Monitored entrance for security risks, maintaining safety protocols effectively.
- Assisted with crowd management during events, enhancing guest experience and flow.
- Coordinated with staff to ensure seamless service and prompt guest assistance.
Computer Technician
Apple
04.2018 - 09.2023
- Diagnosed hardware and software issues to restore functionality and enhance user experience.
- Provided technical support for Apple products, resolving customer inquiries efficiently and effectively.
- Conducted system updates and maintenance to ensure optimal device performance and security compliance.
- Performed troubleshooting to correct computer hardware and software malfunctions.
Barista
Starbucks
12.2015 - 05.2018
- Engaged with customers to provide personalized service, fostering loyalty and satisfaction.
- Collaborated with team members to maintain a positive work environment and achieve goals.
Education
Associate of Arts - Liberal Arts And Sciences
Tulsa Community College
Tulsa, OK05-2019
High School Diploma -
Classical Conversations
Tulsa, OK05-2016
Skills
- Software installation
- Network connectivity
- Ticket management
- Problem diagnosis
Certification
- [MacOS, iOS], [Apple] - [2023]
Timeline
Security/Door Host
The Vanguard Tulsa
08.2023 - Current
Computer Technician
Apple
04.2018 - 09.2023
Barista
Starbucks
12.2015 - 05.2018
Associate of Arts - Liberal Arts And Sciences
Tulsa Community College
High School Diploma -
Classical Conversations