Cody Dimond
Olalla,WA
Summary
Hardworking Order Fulfillment Associate with attention to detail and physical stamina to handle challenging work. Supports smooth distribution operations with top skills in equipment operation, order packing, and multitasking. Knowledgeable about safety standards and RF tracking.
Overview
3
3
years of professional experience
Work History
Order Fulfillment Associate
Home Depot
Gig Harbor, WA
05.2024 - Current
- Resolved customer inquiries regarding order status and delivery.
- Adhered strictly to departmental policies and procedures at all times.
- Operated forklift, pallet jack, or other equipment as needed.
- Coordinated with other departments to ensure efficient and timely processing of orders.
- Adhered to company and operational procedures when using heavy equipment, forklifts, pallet runners, pallet jacks and palletizers.
- Pulled and packed products from shelves based on customer orders.
- Followed SOP procedures to prevent mix ups and damages during order fulfillment process.
Lot Associate
Home Depot
Gig Harbor, WA
09.2021 - 05.2024
- Communicated regularly with other Lot Associates via radio headsets to coordinate efficient customer service operations.
- Performed routine maintenance on equipment used in the parking lot such as snow blowers, brooms, and shovels.
- Maintained a neat and orderly parking lot by sweeping, picking up trash, and removing debris.
- Assisted other departments within the store with tasks related to stocking shelves, cleaning floors, organizing merchandise displays.
- Provided support to customers with special needs such as wheelchairs or carts when navigating through the store's entrance area.
- Assisted with loading and unloading items from vehicles as requested by customers or other team members.
- Loaded cement bags, mulch, and other heavy or impractical merchandise from store aisles and storage room onto carts for delivery to customers in parking lot.
- Removed trash bags from front of store and parking lot trash cans to appropriate garbage disposal areas.
- Greeted customers entering store and directed towards appropriate departments to aid in prompt location of desired products or service providers.
- Thanked customers upon departure from store to leave positive impression of customer service.
Education
High School Diploma -
South Kitsap High School
Port Orchard, WA06-2020
Military
Njrotc
Port Orchard, WA01-2019
Skills
- Loading and unloading
- Order Picking
- Stock replenishment
- Warehouse Safety
- Pallet jack usage
- Order Fulfillment
- Customer Service
- Electric Ladder Certified
- Friendly, Positive Attitude
- Attention to Detail
- Verbal Communication
- PPE use
- Electric Ladder certified
- Customer Relations
Timeline
Order Fulfillment Associate
Home Depot
05.2024 - Current
Lot Associate
Home Depot
09.2021 - 05.2024
High School Diploma -
South Kitsap High School
Military
Njrotc