Cody Dodson
Jacksonville,FL
Summary
Experienced healthcare professional with a successful history of managing, motivating, and inspiring teams to align with company mission and values. Skilled in overseeing daily operations, including staffing, patient flow, and maintaining operational and clinical standards. Proactively identify areas for improvement within clinics and effectively execute the interviewing and training of new staff members. Diligently review facility financial statements to ensure ongoing facility success. Consistently act with integrity and honesty in all business transactions.
Overview
15
15
years of professional experience
Work History
Multi-Site Center Manager
CareSpot Urgent Care
04.2017 - Current
- Manage, motivate and inspire teams to the commitment of the company mission, values
- Oversee all day to day operations including staffing, patient flow, and adherence to operation and clinical standards
- Identify areas of improvement within the clinics
- Execute interviewing, and training of new staff
- Reviews facility financial statements to ensure success within the facility
- Act with integrity and honesty with all business transactions
- Managed daily operations for optimal efficiency, resulting in improved revenue generation and higher customer retention rates.
- Ensured compliance with all relevant regulations, maintaining a safe and secure environment for staff members and Patients alike.
- Managed work and performance of more than 30 employees.
- Trained and guided team members to maintain high productivity and performance metrics.
Residential Manager
Care Centers of Nassau
05.2016 - 04.2017
- Coordinated staff schedules efficiently, ensuring adequate coverage for all shifts while minimizing overtime expenses.
- Oversaw daily operations within the facility, ensuring that all tasks were completed accurately and on time.
- Evaluated employee performance regularly, identifying areas for improvement and developing targeted action plans accordingly.
- Improved resident satisfaction by addressing concerns and implementing necessary changes in residential programs.
- Enhanced communication with residents'' families through regular updates and open lines of communication.
- Served as an advocate for residents, ensuring their rights were protected and their voices were heard in matters that affected them directly.
- Implemented individualized care plans for each resident, resulting in improved overall well-being and personal growth.
- Reduced turnover rates for staff by providing ongoing training, support, and opportunities for professional growth.
- Collaborated with interdisciplinary teams to develop comprehensive strategies for meeting each resident''s unique needs.
Manager, Developmental Housing
Caregiver Plus / NILMDTS, Inc.
04.2009 - 04.2016
- Promoted a positive work environment by fostering teamwork, open communication, and recognition of accomplishments among employees.
- Maintained organized inventory with accurate records through proper ordering, tracking and auditing procedures.
- Improved department operations by capturing numerous opportunities to streamline processes and reduce incidents.
- Evaluated performance continuously to identify areas in need of improvement and implement strategies to keep team on-track.
- Implemented staff training programs that enhanced skills and increased overall productivity within the department.
- Played a critical role in talent acquisition, interviewing, selecting, and onboarding new employees to build a strong, diverse team of professionals.
Education
Bachelor of Science - Healthcare Administration
Cappella University
Associate of Applied Science - Medical Assistanting
Brightwood College (formerly Kaplan College)
MBA -
Cappella University
02.2026
Skills
- Operations Management
- Staff Leadership
- Interdepartmental Collaboration
- Facility Management
- Compliance Monitoring
- Regulatory Standards
- Training Coordination
- Staff Development
- Business Development
- Customer Service
- Hiring and Onboarding
- Performance Evaluation and Monitoring
- Inventory Management
Timeline
Multi-Site Center Manager
CareSpot Urgent Care
04.2017 - Current
Residential Manager
Care Centers of Nassau
05.2016 - 04.2017
Manager, Developmental Housing
Caregiver Plus / NILMDTS, Inc.
04.2009 - 04.2016
Bachelor of Science - Healthcare Administration
Cappella University
Associate of Applied Science - Medical Assistanting
Brightwood College (formerly Kaplan College)
MBA -
Cappella University
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