CODY DOSSEY
Yuma,AZ
Overview
9
9
years of professional experience
Work History
Sign Distributor
Stefanakos Real Estate
10.2022 - Current
Server
The Eatery
08.2021 - 10.2022
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Server
Wheezy's
08.2018 - 09.2021
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Server
Brunetto's
11.2014 - 02.2018
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Contributed to inventory management by monitoring stock levels and notifying management when supplies were low.
- Implemented effective communication strategies between front-of-house and back-of-house staff for streamlined operations.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
Education
Associate of Arts - Ceramic
San Diego Mesa College
San Diego, CA05.2001
High School Diploma -
El Capitan
Lakeside, CA05.1996
Timeline
Sign Distributor
Stefanakos Real Estate
10.2022 - Current
Server
The Eatery
08.2021 - 10.2022
Server
Wheezy's
08.2018 - 09.2021
Server
Brunetto's
11.2014 - 02.2018
Associate of Arts - Ceramic
San Diego Mesa College
High School Diploma -
El Capitan