Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Cody Doyle

Austin,Texas

Summary

Accomplished Program Manager with a proven track record at Amazon, specializing in logistics and program development. Expert in strategic planning and problem-solving, I've led initiatives that created delivery processes during disruptive events, and the standardization of Amazon Pharmacy and Rural delivery under a singular vision. Skilled in project management, GIS, and data analysis my approach has consistently exceeded targets through innovative solutions and critical thinking.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Program Manager

Amazon
07.2023 - Current
  • Conducted comprehensive program evaluations, identifying areas to improve last mile logistics during environmental disasters.
  • Sole architect in the development and implementation of GIS systems to divert consumer goods and ensure day of delivery for 2 million orders.
  • Utilized data-driven decision-making approaches to inform further development in online web maps and databases to diversify Amazon Last Mile's ability to deliver volume during disruptive events.
  • Established strong relationships with key stakeholders within Amazon Pharmacy. Ensuring regulatory compliance during the integration and standardization of pharmaceutical delivery.
  • Chief architect in the centralization of Amazon Pharmacy delivery, reining in loosely followed regulations and affording MoM 100K savings.
  • Managed the centralization of Amazon rural delivery in parity of metropolitan business line, resulting in two-thirds of Amazon delivery under one roof.

Area Manager

Amazon
12.2022 - 07.2023
  • Led a team of 8 direct reports to achieve company goals and exceed targets consistently, fostering a positive work environment to grow.
  • Managed daily operations for optimal performance, ensuring timely completion of tasks and projects, meeting 99.8% SLA.
  • Conducted regular performance evaluations to identify areas for improvement resulting in the promotion of two direct reports.
  • Mentored junior staff members, providing guidance on best practices through professional development courses. Under my direct supervision 20 junior staff members became green belt certified in Lean Six Sigma tenets.

Logistics Specialist

Amazon
05.2021 - 12.2022
  • Oversaw complex route planning for senior leaders by ensuring a timely and quality service for 450+ delivery stations within the North America network.
  • Maintained compliance with all relevant regulations, ensuring safe transportation of goods while avoiding costly fees or penalties due to non-compliance issues.
  • Reported emergencies, weather delays and carrier schedule changes to customers and supervisors.
  • Enhanced customer satisfaction by proactively resolving shipping issues and providing timely updates on order status.

Fulfillment Lead

Amazon
08.2020 - 05.2021
  • Lead a high-performing team of 20 fulfillment associates, fostering a positive work environment that promoted collaboration and teamwork.
  • Trained 10 new hires on company policies and procedures, resulting in faster integration into the team and improved productivity.
  • Streamlined fulfillment processes by identifying inefficiencies and implementing solutions to improve workflow resulting in 100% increase in units processed in robotic distribution.

Education

GIS 1 - Geography

Austin Community College
Austin, TX
12.2020

Skills

  • Project Management
  • Problem-Solving
  • Strategic Planning
  • Process Improvement
  • Critical Thinking
  • Data Collection & Research
  • MS Office Applications
  • SQL

Certification

  • Lean Six Sigma Yellow Belt, Amazon - 2021

Timeline

Program Manager

Amazon
07.2023 - Current

Area Manager

Amazon
12.2022 - 07.2023

Logistics Specialist

Amazon
05.2021 - 12.2022

Fulfillment Lead

Amazon
08.2020 - 05.2021

GIS 1 - Geography

Austin Community College

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Cody Doyle