Cody Drake
Fargo,ND
Summary
Through technical knowledge, experience, education, work, and personal hobbies, I am a dedicated employee. I utilize all of my skills to continually enhance my performance, striving to become a professional who takes pride in their work, is trustworthy, and can be relied upon in the field. Possessing a professional attitude, I actively foster positive relationships to bring out the best in both myself and my colleagues.
Overview
4
4
years of professional experience
Work History
Service Technician 3
O'day Equipment
07.2022 - 01.2024
- Using technical, safety, and troubleshooting experience/training to install, repair, and test any and all parts of fueling or propane systems.
- Increased customer satisfaction by providing timely and efficient service for various technical issues.
- Maintained detailed records of service calls, enabling better tracking of recurring issues and proactive solutions implementation.
Server
Perkins Restaurant & Bakery
05.2021 - 05.2023
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Using time management to correctly work in a fast paced environment while being friendly and courteous to all customers and staff.
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
Server
Granite City Food & Brewery
07.2020 - 04.2021
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Education
No Degree - Electronics Engineering Technologies
South Dakota State University(2016-2019)
Brookings, SDAssociate of Science - Mechatronics Technologies
Southeast Technical Institute
Sioux Falls, SD05.2022
Skills
- Great Time Management
- Project Oversight
- Quality Assurance
- Detailed Work Documentation
- Diligent Work Ethics and Pride
- FIRST Robotics (2012-2016)
- Customer Service and Rapport
- Metal and Woodworking Experience
- Networking and Programming
- Soldering, Wiring, Electrical experience and knowledge
- Knowledge of Petroleum, Fueling, Propane systems, operation and safety
- PLC & CAD/Drafting (Arduino, Alen Bradley, Click, ControlLogix, CompactLogix, MicroLogix, RS Logix, Studio500/5000, Solidworks, Autodesk
Volunteer Work
Camp Gilbert, Waubay SD
Full week every year since 2018
Timeline
Service Technician 3
O'day Equipment
07.2022 - 01.2024
Server
Perkins Restaurant & Bakery
05.2021 - 05.2023
Server
Granite City Food & Brewery
07.2020 - 04.2021
No Degree - Electronics Engineering Technologies
South Dakota State University(2016-2019)
Associate of Science - Mechatronics Technologies
Southeast Technical Institute
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