Dedicated Program Manager with a proven track record of successfully leading and delivering complex projects and programs. Over 2 years experience within healthcare contingent labor workforce solutions. Proven track record of cultivating strong client partnerships within 4+ major hospital systems. Consistently improved NPS scores by at least 20% during my tenure. SME/ trainer for 1000+ employees. Known for driving efficiency, fostering collaboration, and achieving measurable results. Strong communicator, data analyzer, leader, and problem-solver.
-Maintain all open positions and active assignments (1000+), and collaborate with the account management team to provide an exceptional experience to our clients and vendors.
-Maintain competition with market analysis reports and collaboration.
-Work with human resources to onboard contingent staff and communicate contract changes.
-Ensure payroll and timesheets are integrated throughout Kronos, workday, and internal payroll systems for over 700 contingent staffers on assignment.
-Other administrative tasks can include but are not limited to, linking travelers to jobs in Aya systems, opening new jobs, closing jobs, coordinating new hire training, badge requests, and tracking compliance of new and existing travelers.
PMP - Program Management Professional
PMP - Program Management Professional