Summary
Overview
Work History
Education
Skills
Timeline
Generic

Cody Ferguson

Austin

Summary

Dynamic and dependable professional with extensive experience at HEB Grocery Store, excelling in stocking and inventory management. Proven ability to enhance customer satisfaction through meticulous shelf organization and effective teamwork. Skilled in pallet jack operation and committed to maintaining safety standards while optimizing workflow efficiency. Recognized for strong attention to detail and problem-solving abilities.

Overview

10
10
years of professional experience

Work History

Overnight Stocker

HEB Grocery Store
05.2024 - 05.2025
  • Stocked shelves efficiently to ensure product availability and enhance customer experience.
  • Assisted in inventory management by organizing merchandise and maintaining accurate stock levels.
  • Learned safety protocols and adhered to operational guidelines for a secure work environment.
  • Collaborated with team members to optimize workflow and improve restocking processes.
  • Operated equipment such as pallet jacks and hand trucks to facilitate efficient loading and unloading.
  • Maintained cleanliness of storage areas, contributing to overall store organization and safety compliance.
  • Maintained proper storage of overstock items, keeping backroom areas organized and accessible for future use.
  • Removed all boxes and related trash from sales floor and processed through compactors.
  • Enhanced store appearance for better customer experience through meticulous shelf stocking and arrangement.
  • Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
  • Ensured timely completion of nightly stocking tasks, optimizing store readiness for the following day''s operation.
  • Collaborated with fellow team members, ensuring consistent communication and task distribution for a successful restocking process.

Team Lead

Austin Park and Pizza
09.2022 - 11.2023
  • Coordinated team activities to enhance workflow efficiency and productivity.
  • Assisted in training new team members on company protocols and tools.
  • Supported management in developing training materials for staff development initiatives.
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
  • Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
  • Coached team members in techniques necessary to complete job tasks.
  • Collaborated with other department leads to streamline workflows, improve interdepartmental coordination, and achieve business goals collectively.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Increased customer satisfaction by ensuring timely completion of projects and adherence to high-quality standards.
  • Evaluated staff performance and provided coaching to address inefficiencies.
  • Frequently inspected production area to verify proper equipment operation.

Warehouse Worker

Goodwill
03.2019 - 03.2020
  • Operated forklifts to transport materials efficiently across warehouse.
  • Managed inventory levels, ensuring accurate stock counts and timely replenishment.
  • Conducted regular inspections of equipment and work areas to maintain safety standards.
  • Maintained cleanliness and organization of storage areas to optimize space utilization.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Consistently lifted materials weighing as much as Number pounds.
  • Maximized available storage space by utilizing vertical stacking techniques when arranging inventory items.

Team Member

Taco Cabana
11.2015 - 03.2019
  • Delivered exceptional customer service in fast-paced environment, ensuring guest satisfaction and repeat business.
  • Collaborated with team members to maintain cleanliness and organization of dining and kitchen areas.
  • Operated point-of-sale system accurately, processing transactions efficiently while handling cash and credit payments.
  • Assisted in training new team members on operational procedures and customer service standards.
  • Resolved customer complaints effectively, demonstrating strong problem-solving skills to retain loyal clientele.
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.
  • Developed strong cooperative relationships with coworkers and managers.
  • Maintained productive, efficient approach to all tasks.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Operated register to process payments and collect cash payment for order totals.
  • Addressed and resolved customer complaints in polite and professional manner.
  • Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
  • Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
  • Assisted with inventory counts and stocking of merchandise.
  • Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
  • Gained recognition for delivering excellent customer service through active listening, empathetic communication, and timely resolution of concerns.
  • Provided exceptional support to colleagues by sharing knowledge, offering assistance, and fostering teamwork.
  • Ensured smooth operations during peak periods via effective time management techniques such as delegation and task prioritization.
  • Maintained strict adherence to company policies and procedures while sustaining high-quality work standards under pressure.
  • Exceeded performance goals through diligent task completion, attention to detail, and consistent follow-through on assignments.
  • Fostered positive work environment, leading by example and offering support to team members as needed.
  • Achieved high level of customer service with thorough product knowledge and attentive assistance.

Education

High School Diploma -

Chaparral Star Academy
Austin, TX
06.2018

Skills

  • Stocking shelves
  • Stock rotation
  • Pallet jack operation
  • Product restocking
  • Heavy lifting
  • Maintaining safety
  • Stock replenishment
  • Shelf organization
  • Equipment monitoring
  • Safety awareness
  • Moving merchandise
  • Unloading trucks
  • Cleaning
  • Loading and unloading
  • Workplace cleanliness
  • Inventory counts
  • Product inspection
  • Warehouse safety
  • Shipping and receiving
  • Equipment operation
  • Product assembly
  • Customer relationship management
  • Hand truck operation
  • Unloading merchandise
  • Manual dexterity
  • Cardboard management
  • Load sorting
  • Cross-training
  • Cardboard compacting
  • Stocking products
  • Moving boxes
  • Pallet building
  • Shipment unloading
  • Cashier support
  • Able to lift number lbs
  • Quick learner
  • Customer service
  • Attention to detail
  • Teamwork and collaboration
  • Time management
  • Dependable and reliable
  • Critical thinking
  • Warehousing functions
  • Stocking

Timeline

Overnight Stocker

HEB Grocery Store
05.2024 - 05.2025

Team Lead

Austin Park and Pizza
09.2022 - 11.2023

Warehouse Worker

Goodwill
03.2019 - 03.2020

Team Member

Taco Cabana
11.2015 - 03.2019

High School Diploma -

Chaparral Star Academy

Similar Profiles

CREATE PROFILE