Summary
Overview
Work History
Education
Skills
Timeline
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Cody Ferreira

Cypress,TX

Summary

Professional operations leader with consistent track record in optimizing processes and driving impactful results. Proven ability to lead teams, implement strategic initiatives, and adapt to changing environments with ease. Skilled in project management, process improvement, and resource allocation. Known for effective collaboration and delivering dependable outcomes.

Overview

6
6
years of professional experience

Work History

Regional Manager

Half Baked Goodness
08.2022 - Current
  • Spearheaded the growth of a small business into a 9-location franchise, overseeing operational consistency, team coordination, and brand integrity.
  • Mentored and coached new franchise owners on operational standards, brand protocols, and process adherence, fostering alignment across locations and driving consistent execution of company objectives.
  • Analyzed monthly sales data and market trends to identify growth opportunities, contributing to an increase in profit and market share.
  • Conducted operational reviews at multiple store locations to audit process adherence and operational consistency, delivering actionable insights that led to 8% improvement in performance metrics and team alignment.
  • Collaborated directly with C-suite executives and cross-functional teams to cultivate strategic partnerships and expand the company's external network

General Manager

Half Baked Goodness
02.2021 - 08.2022
  • Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
  • Developed and implemented marketing campaigns and strategies which increased MRR by 10%.
  • Implemented effective cost-saving measures which reduced overhead expenses without compromising quality or service.
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.

Assistant Loan Officer

Low VA Rates
06.2020 - 02.2021
  • Enhanced customer satisfaction by promptly addressing inquiries and providing clear communication throughout the loan process.
  • Maintained strong relationships with real estate agents and brokers, generating valuable referral opportunities.
  • Collaborated with underwriting team to expedite loan approvals and maintain a smooth workflow.
  • Assisted clients in understanding complex loan terms, fostering trust and confidence in their decision-making process.

Assistant To The Dean of Theatre Arts

Brigham Young University
08.2019 - 04.2020
  • Managed and coordinated scheduling for all theatre arts classes, events, and meetings, ensuring organization and smooth operations.
  • Assisted in the research, design, and construction of theatre sets, contributing to creative development while adhering to tight deadlines between productions.
  • Created a comprehensive PowerPoint database of all Tony Award categories, organizing professional examples into a Dropbox for theatre professors to incorporate into their teaching and curriculum development.

Education

Bachelor of Science - Marketing

Western Governors University
01-2026

Skills

  • Business management
  • Leadership training
  • Retail build outs
  • Operations management
  • Microsoft Office
  • Goal setting and performance metrics
  • Recruiting and hiring
  • Multi-unit management

Timeline

Regional Manager

Half Baked Goodness
08.2022 - Current

General Manager

Half Baked Goodness
02.2021 - 08.2022

Assistant Loan Officer

Low VA Rates
06.2020 - 02.2021

Assistant To The Dean of Theatre Arts

Brigham Young University
08.2019 - 04.2020

Bachelor of Science - Marketing

Western Governors University

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Cody Ferreira