Cody Fleming
Plant City,USA
Summary
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Property Preservation Manager
Cyprexx, LLC
Brandon, FL
04.2023 - Current
- Developed and maintained project schedules while optimizing resource utilization to ensure deadlines were met.
- Designed and executed process enhancements aimed at increasing operational efficiency.
- Streamlined communication channels between departments to improve collaboration and operational effectiveness.
- Developed and delivered comprehensive training programs to ensure new team members understood company procedures and project management methodologies.
- Analyzed project data to identify trends and inform strategic decision-making processes.
- Oversaw documentation processes, ensuring accuracy and compliance with organizational standards.
- Led cross-functional teams in executing initiatives that improved service delivery and client satisfaction.
- Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
- Entered data, generated reports, and produced tracking documents.
- Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
- Collaborated with department heads to develop strategic plans aligning with overall company objectives, fostering a unified approach toward shared goals.
- Managed project timelines for successful completion, ensuring milestones were met and deadlines were adhered to.
Client Services Account Manager
Green Tree Legal Litigation Support Services
Tampa, FL
07.2022 - 04.2023
- Oversaw case management workflows to ensure prompt and accurate preparation and submission of documents.
- Improved communication channels between legal teams and clients, resulting in streamlined workflow processes.
- Developed and maintained comprehensive filing systems for legal documentation, ensuring accessibility and organization.
- Mentored junior staff in best practices for litigation support, fostering professional development within the team.
- Developed and executed quality control protocols for document reviews, ensuring precise submissions to courts.
- Conducted analysis of client feedback to refine service delivery approaches, ensuring elevated client satisfaction.
- Improved customer satisfaction by efficiently responding to inquiries and effectively resolving concerns in a professional manner.
- Assisted in recruitment efforts by coordinating interviews and managing onboarding activities for new hires.
Safety & Transportation Supervisor
Southeast Independent Delivery Services
Lakeland, FL
09.2021 - 07.2022
- Supervised daily operations, ensuring timely delivery schedules and compliance with safety regulations.
- Coordinated logistics for efficient routing and cost-effective transportation solutions.
- Trained and mentored team members on best practices in operational efficiency and customer service.
- Implemented process improvements, resulting in enhanced workflow efficiency and reduced delivery times.
- Monitored vehicle maintenance schedules to ensure optimal performance and compliance with regulations.
- Developed training programs that improved staff performance and adherence to safety protocols.
- Analyzed operational data to identify trends, driving strategic decisions that improved overall service levels.
- Managed routing, driver supervision and DOT compliance.
- Ensured proper documentation was completed accurately for all transportation operations, including driver logs, vehicle inspection reports, and accident/incident reports.
Vendor Management Specialist
ProVest, LLC
Tampa, FL
07.2015 - 09.2021
- Executed daily clerical responsibilities to support seamless office functionality and maintain operational efficiency.
- Managed processing of incoming and outgoing correspondence while ensuring organized records for efficient retrieval.
- Executed data entry and document management tasks, ensuring precision and integrity of information systems.
- Developed and delivered comprehensive training programs for new employees on office protocols and software tools to promote a cooperative work culture.
- Led initiatives to enhance operational efficiency by implementing best practices in administrative processes.
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
- Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
Mailroom Supervisor
Gilbert Garcia Group, P.A
Tampa, FL
02.2012 - 07.2015
- Executed electronic filing of legal documents with court to ensure compliance with procedural requirements.
- Managed entry of scanned documents into case management software to streamline case processing.
- Updated case management software with relevant notes to support ongoing case analysis and resolution.
- Facilitated shipping of original loan documents through UPS, USPS, and FedEx.
- Produced accurate court filings that contributed to successful case outcomes.
- Managed preparation of outgoing mail by applying correct postage and utilizing suitable packaging materials.
- Monitored and tracked document and case status by liaising with clerks of court for accurate information.
- Managed key administrative functions, facilitating effective team collaboration and decision-making.
- Reviewed and revised training and procedure manuals to enhance employee onboarding and compliance.
- Nurtured professional relationships by providing attentive, customized service tailored to individual client needs.
- Set a standard for excellence by consistently delivering work with speed, accuracy, and completeness.
- Managed file archive room operations, ensuring systematic arrangement and preservation of documents.
- Coordinated supply orders and maintained optimal organization within the supply room.
Mediation Specialist
The Law offices of Daniel C. Consuegra
Tampa, FL
04.2010 - 02.2012
- Managed the scheduling process for borrower-requested mediations, ensuring timely and efficient service delivery.
- Maintained an organized database of state supreme certified mediators to facilitate efficient communication.
- Facilitated collaboration between borrower, bank and mediator to achieve optimal outcomes for all stakeholders.
- Facilitated communication with borrowers to schedule and confirm mediation appointments.
- Validated and authenticated financial documents to ensure accuracy and compliance.
- Sourced and verified payment and loan details to ensure accurate financial processing.
- Oversaw payment and check processing to ensure efficient handling of mediation matters.
- Executed electronic filing of legal documents with court systems.
- Executed data entry of scanned documents into case management software to streamline case processing.
- Logged detailed notes into case management software to ensure accurate record-keeping.
- Following up with Mediators, Borrows and Bank Representatives on Mediation results and outcomes.
- Monitored and tracked document and case status by liaising with clerks of court for accurate information.
Shipping and Receiving Manager
Tractor Supply Company
Lakeland, FL
07.2007 - 12.2008
- Directed shipping and receiving activities to maintain operational efficiency and uphold quality standards.
- Implemented systematic inventory control measures to ensure precise stock levels and reduce discrepancies.
- Facilitated safe and effective loading and unloading of heavy equipment into customer vehicles and trucks utilizing forklift machinery.
- Conducted thorough inventory checks and recorded details of all incoming trucks from distribution center.
- Efficiently categorized and displayed new stock to improve customer accessibility.
- Coordinated and managed vendor buyback processes to ensure compliance and efficiency.
- Administered payment verification for vendors and executed the return of defective products to uphold quality standards.
- Performed detailed reconciliation of registers at close of business to verify cash accuracy.
- Executed nightly cash deposit transactions with bank to ensure secure financial management.
- Guided team members through comprehensive safety procedure training and operational best practices to ensure workplace compliance and effectiveness.
- Implemented process improvements that enhanced workflow efficiency in shipping and receiving areas.
- Coordinated with vendors to schedule shipments and resolve logistical issues effectively.
- Optimized warehouse layout for efficient product flow from receiving to shipping areas, minimizing wasted time in transit between locations.
- Pulled, verified, and packaged items for shipment.
- Managed inventory control with meticulous attention to detail, ensuring accurate stock levels.
- Conducted counts and audits of inventories to identify and resolve discrepancies in records.
Education
Diploma -
Plant City High School
Plant City, FL05-2007
Skills
- Work order management
- Property Maintenance
- Asset management
- Property inspection
- Cost estimation
- Teamwork and collaboration
- Staff training and development
- Staff management
- Time management
- Attention to detail
- Multitasking Abilities
- Reliability
- Excellent communication
- Planning and Organizing
- Team leadership
- Effective communication
- Adaptability and flexibility
- Safety compliance
- Relationship building
- Analytical and critical thinking
- Decision-making
- Complex Problem-solving
- Project management
- Operations management
- Quality control
- Inspections and reviews
- Safety program development
- Incident investigation
- Implementing policies
- Account and client management
Certification
- Driver's License
- Forklift Certification
- Pallet Jack Certification
Timeline
Property Preservation Manager
Cyprexx, LLC
04.2023 - Current
Client Services Account Manager
Green Tree Legal Litigation Support Services
07.2022 - 04.2023
Safety & Transportation Supervisor
Southeast Independent Delivery Services
09.2021 - 07.2022
Vendor Management Specialist
ProVest, LLC
07.2015 - 09.2021
Mailroom Supervisor
Gilbert Garcia Group, P.A
02.2012 - 07.2015
Mediation Specialist
The Law offices of Daniel C. Consuegra
04.2010 - 02.2012
Shipping and Receiving Manager
Tractor Supply Company
07.2007 - 12.2008
Diploma -
Plant City High School