Driven Senior Global Operations Associate promoting a several-year career handling logistics management responsibilities successfully. A self-motivated professional known for prioritizing tasks and having excellent time management skills. Ready for a new position that involves overseeing various duties in a fast-paced setting.
Overview
8
8
years of professional experience
Work History
Senior Global Operations Associate
Flexport
10.2025 - Current
Coordinated daily operations to streamline shipping and logistics processes.
Analyzed operational processes and implemented improvements, resulting in optimized workflows.
Analyzed shipment data to identify trends and improve operational workflows.
Collaborated with cross-functional teams to enhance customer service efficiency.
Developed and suggested new strategies and tactics for improvements.
Participated in team meetings focused on identifying opportunities for process optimization.
Provided training and support to new team members on operational procedures.
Supply Chain Operations Associate
Flexport
Atlanta, Ga
03.2022 - 10.2025
Coordinated movement of imports in Midwest and East Gateways to ensure timely delivery.
Analyzed team metrics in order to improve on time performance for our clients.
Provided recommendations to streamline team processes, enhancing overall operational efficiency.
Assessed team performance to develop strategies that improved client service outcomes.
Was appointed as the main point of contact for major company client cargo.
Learned how to operate on cargo on multiple modes of transportation at once such ocean, traditional trucking, and air cargo.
Completed training for dangerous goods certification to ensure compliance with safety regulations.
Transitioned to different work stations and maintained top performance.
High Level Drayage Operations Coordinator
Nolan Transportation Group
Alpharetta, Georgia
09.2020 - 03.2022
Optimized sales margins at 20%+ for 5 drayage brokers by coordinating a running book of business; maintaining a minimum of 800 loads per broker.
Ran point for nationwide projects for key clients, running 1000+ containers from diverse state.
Manage daily operational activities including task prioritization, multi-task project management, and scheduling.
Resolved operational challenges by providing expert solutions and guidance across various issues.
Facilitated effective communication among stakeholders, strengthening relationships with colleagues and management.
Maintain metrics detailing efficiency of carriers, ensuring customers' commodity is optimally transported, and monitor total margin and profit performance of NTG.
Analyzed logistical data and market trends to assess carrier effectiveness and identify new operational markets.
Utilized Excel to systematically track and analyze key performance indicators and metrics for operational efficiency.
Athletics Supervisor
Cherokee County Recreation and Parks
Woodstock, Ga
10.2017 - 02.2020
Managed daily operations of Cherokee Youth Basketball Games, ensuring smooth execution and positive experience for all participants.
Oversaw the day-to-day operations of Cherokee Youth Lacrosse Games.
Enforced league rules for parents, players, and coaches.
Ensured that the gym was safe and set up according to league specifications.
Collaborated with basketball director on disciplinary decisions affecting players, coaches, and parents to maintain a respectful and safe environment.
Developed promotional materials to enhance visibility and engagement for youth lacrosse and basketball programs.
Senior Lead - NW Global CoE Operations Manager at Kyndryl Services Slovakia, Ltd.Senior Lead - NW Global CoE Operations Manager at Kyndryl Services Slovakia, Ltd.