Cody Gonser
Springfield,CO
Summary
Adept at strategic planning and client service, I propelled Hometown Solutions to new heights by fostering key relationships and implementing performance improvement strategies. My expertise in regulatory compliance and attention to detail ensured operational excellence. Skilled in project management and team oversight, I excel in driving results and exceeding expectations. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Owner
Hometown Solutions
2017.05 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Consulted with customers to assess needs and propose optimal solutions.
- Trained and motivated employees to perform daily business functions.
- Established foundational processes for business operations.
- Successfully navigated challenging economic conditions by making informed decisions that protected the business''s financial stability.
- Ensured regulatory compliance by staying abreast of industry-related changes and implementing necessary policies or procedures as needed.
- Interacted well with customers to build connections and nurture relationships.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
Technician
Comfort Zone
2010.05 - 2017.05
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
- Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
- Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
- Optimized system performance thorough testing and analysis.
- Actively participated in continuous learning initiatives to stay updated on industry trends and advancements in technology.
- Contributed to the development of preventive maintenance schedules, leading to a decrease in unexpected breakdowns.
- Diagnosed and repaired problems with electrical and mechanical systems.
HVAC Installer
American Refrigeration and Heating
2006.06 - 2010.02
- Assembled air ducts, pipes, discharge valves and flues to central heating and cooling equipment.
- Removed old equipment from customers' homes and cleaned up areas to prepare for new installations.
- Maintained a clean, organized workspace during installations and repairs, demonstrating respect for clients'' properties and minimizing disruptions.
- Located and marked pipe positions, hole passages and duct connections in walls and floors.
- Installed bypass dampers, low voltage wiring, smoke detectors, split systems, and package units in commercial or residential buildings.
- Facilitated seamless transitions from older HVAC systems to newer models through expert removal of existing equipment and precise installation of replacements.
- Ensured top-quality installations by adhering to local building codes, manufacturer specifications, and industry best practices.
- Streamlined installation processes by properly preparing job sites, ensuring all necessary materials were on hand before beginning work.
- Collaborated effectively with architects, engineers, electricians, and other construction professionals during large-scale projects, ensuring smooth coordination and successful outcomes.
- Utilized pressure gauges and soap-and-water solutions to test pipe and tubing joints for leaks.
- Assisted customers in understanding complex technical information about their HVAC systems by explaining concepts in accessible language tailored to individual needs.
- Advanced professional development with continued education in the latest HVAC technologies and techniques to stay current in the field.
- Worked overtime, holidays and weekends to accommodate company needs.
- Surveyed building layout and gathered materials before beginning repairs.
- Kept accurate records of time and materials used for each job to compile into service reports.
Education
High School Diploma -
Basics And Beyond
Newton, IAEngineering Technology
Devry University
Online2023
Skills
- Customer Relations
- Relationship Building
- Verbal and written communication
- Client Service
- Project Management
- Strategic Planning
- Team Oversight
- Attention to Detail
- Performance Improvement
- Inventory Control
- Goal Setting
- Regulatory Compliance
Certification
- OSHA Training - 2010
- EPA 608 License - 2010
- Licensed Mechanical Contractor - 2015
- Licensed Plumbing Journeyman - 2015
Timeline
Owner
Hometown Solutions
2017.05 - Current
Technician
Comfort Zone
2010.05 - 2017.05
HVAC Installer
American Refrigeration and Heating
2006.06 - 2010.02
High School Diploma -
Basics And Beyond
Engineering Technology
Devry University
- OSHA Training - 2010
- EPA 608 License - 2010
- Licensed Mechanical Contractor - 2015
- Licensed Plumbing Journeyman - 2015
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