Current undergraduate student at BYU with experience in customer service, manufacturing, electronic technology, linguistics, and some experience in data entry and sales.
Overview
7
7
years of professional experience
Work History
Door-to-Door Sales Representative (Spanish)
Enlite Homes
05.2025 - 06.2025
Systematically contacted potential clients on foot within assigned area and adapted a sales pitch to highlight the value for each contact. Answered technical questions when necessary.
Kept in contact with clients throughout the sales process and scheduled sit-down interviews with closers.
Training Module Reviser
BYU Human Resources Department
05.2024 - 08.2024
Followed documented procedures and used Office and Adobe software to review, update, and prepare online training modules for transfer to a new learning management system.
Kept careful records of changes made throughout the process.
Pyro Lab Technician
Ophir-Spiricon
07.2021 - 08.2023
Assembled, troubleshot, and repaired high-value, specialized electronic and mechanical equipment in a class 5 cleanroom.
Utilized SAP, Excel, and Word to manage inventory and document work performed.
Automated and simplified tasks in inventory and calibration software using Visual Basic for Applications.
Communicated via email with customer service representatives to address customer concerns.
Studied and helped to implement Lean Manufacturing principles.
Adapted to supply chain challenges, taking care to safely handle and accurately track inventory of delicate components.
Developed a working knowledge of the company's electronic and organizational systems, including the nuanced issues they could give rise to.
When necessary, concisely communicated these issues to customers who were negatively affected and provided guidance on likely developments and potential alternative solutions.
Front End Associate, Garden Center Associate
Wal-Mart, Inc.
09.2018 - 07.2021
Provided customer service calmly and confidently in an unpredictable environment.
Pursued multiple assigned tasks while stopping frequently to provide customer service.
Interpreted individual customers' explanations of unfamiliar issues and asked clarifying questions in order to better serve them.
Developed a working knowledge of the company’s electronic and organizational systems, including the nuanced issues they could give rise to.
When necessary, concisely communicated these issues to customers who were negatively affected and provided guidance on likely developments and potential alternative solutions.
Education
Pre-Communication Disorders Major, Computer Science Minor
Brigham Young University
06.2025
Certificate - Electronic Engineering Technology
Bridgerland Technical College
Logan, Utah
04.2022
Skills
Technical and organizational problem-solving
Proficiency in common inventory software
Strong listening and technical communication skills
Positive attitude, attention to detail, and motivation to excel
High aptitude for adapting to new environments and learning new processes, especially electronic and mechanical systems
Solid but informal understanding of comparative linguistics and phonology
Languages
Hindi
Limited Working
Spanish
Professional Working
Urdu
Limited Working
Timeline
Door-to-Door Sales Representative (Spanish)
Enlite Homes
05.2025 - 06.2025
Training Module Reviser
BYU Human Resources Department
05.2024 - 08.2024
Pyro Lab Technician
Ophir-Spiricon
07.2021 - 08.2023
Front End Associate, Garden Center Associate
Wal-Mart, Inc.
09.2018 - 07.2021
Pre-Communication Disorders Major, Computer Science Minor