Cody Heir
Indianapolis,IN
Summary
Service-oriented delivery professional with demonstrated record of road safety and clean driving history. Familiar with logging daily activities, coordinating customer paperwork and collecting payment. Plans and manages efficient routes to maximize deliveries and customer satisfaction.
Punctual Delivery Driver offering several years of experience distributing products, documents and packages to customers. Versed in safely loading and unloading parcels, completing logs, and collecting appropriate payments. Familiar with GPS system operations paired with outstanding driving record.
Hardworking delivery driver with several years of experience in warehouse shipping and receiving, including forklift operation, merchandise loading and maintaining on-time deliveries. Detail-oriented self-starter and team player familiar with dot regulations and order verification processes. Accuracy-first approach to delivery.
Overview
17
17
years of professional experience
5
5
years of post-secondary education
Work History
Delivery Driver
Veho Muvi
Indianapolis, Indiana
11.2022 - Current
- Delivered packages efficiently to assigned routes within designated timeframes.
- Maintained accurate records of deliveries and customer interactions.
- Ensured vehicle cleanliness and performed routine maintenance checks.
- Drove safely in all weather conditions including rain, snow, sleet, ice.
- Transported and safely delivered items to prevent damage or loss.
- Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
- Utilized navigation systems to plan efficient delivery routes.
- Managed accurate recordkeeping by distributing invoices, collecting payments and updating logs.
- Reported delays and accidents to stations using telephones or two-way radios.
- Checked loads against shipping papers to verify contents and identify special handling requirements.
- Reviewed delivery documents and orders and reported errors to supervisor.
- Inspected vehicles' condition, supplies and equipment before and after trips
- Responded promptly to emergency situations involving vehicles or personnel on the roadways.
- Reported mechanical issues with delivery vehicle to supervisor in a timely manner.
Maintenance and delivery
Adkins medical group
Indianapolis, Indiana
05.2012 - 03.2022
- Completed day-to-day duties accurately and efficiently.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Utilized various software and tools to streamline processes and optimize performance.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Assistant Manager
Uncle Bills
Greenwood, Indiana
10.2008 - 10.2013
- Supported daily operations by coordinating team schedules and tasks.
- Assisted in training new staff on company policies and procedures.
- Managed inventory levels by tracking supplies and placing orders.
- Facilitated communication between departments to ensure smooth workflow.
- Participated in team meetings to discuss project updates and objectives.
- Developed and maintained organizational systems for documentation and records.
- Provided customer service by addressing inquiries and resolving issues promptly.
- Managed customer service inquiries and complaints in a timely manner.
- Maintained up-to-date knowledge of company products and services.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Evaluated individual and team business performance and identified opportunities for improvement.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Established processes for monitoring customer satisfaction levels.
- Resolved conflicts between team members in an effective manner.
Education
Associate of Science - Biology
Ivy Tech Community College of Indiana
Indianapolis, IN 01.2021 - 10.2025
Skills
- Laboratory techniques
- Data analysis
- Customer service
- Team collaboration
- Vehicle inspections
- Order verification
- Local routes
- Defensive driver training
- Punctual and reliable
- Dependable and reliable
- Clear communication
- Problem-solving
- Cargo handling
- Materials transport
- Retail logistics
- Customer interaction
- Responsible driver
- Route planning
- Safe driving
- Attention to detail
- Valid Driver's license
Accomplishments
- Always led in company's star program.
- Sold over 1.7 million dollars in retail.
- Over 1000 routes
- Delivered over 10000 items
- Honors Society in high school
- Deans list 3 years of college
Affiliations
- Very organized
- Exceptional in Customer Satisfaction
- Always on time
- Biology major
- Delivery specialist
References
References available upon request.
Timeline
Delivery Driver
Veho Muvi
11.2022 - Current
Associate of Science - Biology
Ivy Tech Community College of Indiana
01.2021 - 10.2025
Maintenance and delivery
Adkins medical group
05.2012 - 03.2022
Assistant Manager
Uncle Bills
10.2008 - 10.2013