Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
8
8
years of professional experience
Work History
Manager
Extra Space Storage
09.2021 - Current
Managed and motivated employees to be productive and engaged in work.
Accomplished multiple tasks within established timeframes.
Maintained professional, organized, and safe environment for employees and patrons.
Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Caregiver
Comfort Keepers
01.2020 - 08.2021
Handled diverse client requirements effectively.
Scheduled appointments to ensure efficient workflow.
Prepared meals according to specified recipes.
Maintained organized environments by handling routine housekeeping responsibilities effectively.
Executed driving tasks as required.
Managed orderly dispensing of medication.
Handled comprehensive personal tasks efficiently.
Conducted physical exercises tailored for each client's needs.
Sales Associate
Sally's Beauty Holdings
03.2017 - 01.2020
Managed store opening and closing procedures.
Verified inventory accuracy during regular merchandising tasks.
Directed team operations efficiently.
Supported shoppers by directing them to desired items.
Resolved questions concerning availability and specifications of items.
Managed resolution of customer complaints efficiently.
Resolved exchange transactions accurately.
Streamlined organization of entire store, enhancing operational efficiency.
Developed comprehensive product inventory.
Organized products efficiently to optimize space and presentation.
Performed consistent upkeep of store cleanliness for enhanced customer experience.
Increased financial performance by enhancing sales processes.
Retail Associate
Spirit Halloween Super Store
01.2017 - 01.2020
Managed comprehensive assembly of retail environment through prop construction and display arrangement.
Assisted in setting up and dismantling store for various yearly locations.
Facilitated customer sales transactions to ensure seamless purchase experience.
Ensured loss prevention by implementing theft deterrence strategies.
Handled customer interactions and transactions in clothing department.
Directed daily operational procedures for Spirit Halloween store openings and closings.
Demonstrated proficiency in handling cash, supporting seamless accounting processes.
Organized and maintained stocked shelves.
Planned and executed comprehensive merchandise reset processes.
Managed inventory operations for received items.
Sales Associate
Big 5 Sporting Goods
01.2017 - 01.2019
Ensured satisfactory customer service.
Oversaw inventory accuracy while efficiently executing freight receipt and replenishment duties.
Consistently achieved weekly targets for loyalty card sign-ups.
Ensured rapid and high-quality customer interactions.
Addressed customer concerns promptly and professionally.
Directed shoppers to desired merchandise.
Managed return and exchange processes seamlessly.
Optimized transactional processes to boost revenue.
Ensured timely and efficient restocking of shelves.
Maintained cleanliness and organized store areas.
Education
High school diploma -
Ann Sobrato High School
Morgan Hill, CA
06.2014
Skills
Planograms
Merchandising
Sales
Assistant Manager experience
Inventory control
Cash management
Customer service
Shipping and Receiving
Sales Management
Team leadership
Time management
Decision-making
Goal setting
Strategic planning
Personal Information
Work Permit: Authorized to work in the US for any employer