Cody Jones
West Bloomfield,MI
Summary
Dynamic leader and analytical thinker with proven success in team building and performance improvement at Contractor to Ford. Excelled in mentoring and problem-solving, driving product and service enhancements. Demonstrated exceptional relationship building and attention to detail, significantly enhancing team dynamics and operational efficiency.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Overview
2
2
years of professional experience
Work History
Team Leader and Data Manager MTI
Contractor to Ford
10.2015 - 09.2017
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Helped meet changing demands by recommending improvements to business systems or procedures.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Gathered, organized and input information into digital database.
- Generated reports detailing findings and recommendations.
- Evaluated staff performance and provided coaching to address inefficiencies.
- Collected, arranged, and input information into database system.
- Evaluated customer needs and feedback to drive product and service improvements.
Barista
Starbucks
10.2015 - 09.2017
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained regular and consistent attendance and punctuality.
- Controlled line and crowd with quick, efficient service.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
- Sanitized equipment and wiped down counters and tables to prevent spread of germs.
- Followed exact recipes for mixing and preparing beverage and food items.
- Learned every menu item's preparation and numerous off-label drinks to meet customer needs.
- Prepared specialty drinks such as cappuccinos, lattes and mochas.
- Prevented infections and maintained store professionalism by cleaning and sanitizing work areas daily.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Minimized spoilage with proper use of first-in-first-out stock procedures.
Education
High School Diploma -
West Bloomfield High School
West Bloomfield, MI06-2013
Skills
- Mentoring
- Complaint resolution
- Coaching
- Problem-solving
- Team building
- Analytical thinking
- Team motivation
- Attention to detail
- Team Check-ins
- Performance improvement
- Goal setting
- Relationship building
- Teamwork and collaboration
- Coaching and mentoring
- Conflict resolution
- Leadership
Timeline
Team Leader and Data Manager MTI
Contractor to Ford
10.2015 - 09.2017
Barista
Starbucks
10.2015 - 09.2017
High School Diploma -
West Bloomfield High School
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