Cody Julian
Homedale,ID
Summary
Proven leader in enhancing operational efficiency at Jan Julian Custom Housekeeping, adept at fostering cross-departmental collaboration and implementing effective scheduling strategies. Skilled in sanitation standards and adept at conflict resolution, consistently improving customer loyalty and workplace safety. Achieved significant reductions in operational downtime, demonstrating a strong commitment to excellence and team coordination.
Overview
7
7
years of professional experience
Work History
Assistant Housekeeping Manager
Jan Julian Custom Housekeeping
2015.01 - 2021.11
- Facilitated cross-departmental cooperation between housekeeping management team members on various initiatives.
- Ensured a clean and welcoming environment, conducting thorough inspections of all areas within the property.
- Collaborated with maintenance teams to address urgent repair needs, minimizing operational downtime in Vacation rentals and businesses.
- Streamlined daily operations for increased efficiency with the implementation of effective scheduling strategies.
- Coordinated special projects such as deep cleans or major event preparations while minimizing disruption to guests'' experiences.
Customer Service Cashier
Maverik
2021.06 - 2021.09
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
Customer Service Cashier
Miners
2020.09 - 2021.03
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Processed customer orders and accurately handled payment transactions.
- Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
- Counted money in drawers at beginning and end of each shift.
Education
High School Diploma -
Meadows Valley High
New Meadows, ID06.2009
Skills
- Health and safety
- Scheduling Staff
- Sanitation Standards
- Room Inspections
- Work Prioritization
- Chemical Handling
- Housekeeping procedures
- Supply Ordering
Timeline
Customer Service Cashier
Maverik
2021.06 - 2021.09
Customer Service Cashier
Miners
2020.09 - 2021.03
Assistant Housekeeping Manager
Jan Julian Custom Housekeeping
2015.01 - 2021.11
High School Diploma -
Meadows Valley High
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