Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Cody Khounnachack

Costa Mesa,CA

Summary

Hardworking college graduate with over 4 years of experience in the food service industry, as well as another 4 years in customer service & sales. Has an aptitude for the creative/visual arts as well as being a quick learner, and is able to adapt quickly in both independent an team based settings.

Overview

11
11
years of professional experience

Work History

Technical Specialist

Apple Inc.
07.2024 - 07.2025
  • Maintain knowledge and stay up to date on Apple products, services, and repair processes to support efficient and high-quality service.
  • Troubleshoot, diagnose, and resolve issues for Apple hardware and software.
  • Provide excellent service to customers by understanding their needs, identifying ownership opportunities/solutions, presenting product and service recommendations.
  • Perform other tasks as needed; including but not limited to supporting customer-facing activities on the sales floor.

Host/Axe Throwing Instructor & Bartender

Hatchets & Hops
03.2023 - 07.2025
  • Acts as host/instructor for all incoming groups, while maintaining a safe and engaging environment for all group members.
  • Actively performs bar back/bartender duties while not manning the throwing bays.
  • Assists the manager in maintaining stock of alcohol, axe throwing materials, cleaning supplies, ect...
  • Took reservations by phone, answered customer questions, and informed of accurate wait times.

Front of House Staff

Buffalo AKG Art Museum
09.2023 - 07.2024
  • Acts as front of staff customer service for all museum visitors; manning the galleries, front check-in desks, as well as the gift shop.
  • Maintains knowledge of all current artworks and exhibitions in order to answer curiosities of visitors.
  • Must keep subtle watch over all museum visitors to ensure all rules and guidelines are followed.

Sales/Stock Associate

Zara
04.2018 - 11.2021
  • Met with customers to offer assistance with selecting merchandise, finding accessories and completing purchases.
  • Maintained a well-stocked and organized sales floor with latest merchandise to drive sustained sales revenue.
  • Performed assistant manager duties such as evaluating outbound, and inbound product shipments; and assisting head manager with employee scheduling.

Crew Member

La Nova Pizzeria
11.2014 - 04.2018
  • Prepared orders while maintaining portion control and presentation within service goal times.
  • Demonstrated proper food safety practices by accurately completing quality control checklist.
  • Assisted management with employee scheduling, and weekly inventory control and orders.
  • Performed cleaning duties, including wiping all surfaces and equipment, as well as sweeping and refilling stock.

Education

Bachelor of Arts - Fine Art - General Studio Concentration

State University of New York at Buffalo
Buffalo
05-2021

Skills

  • Digital Illustration
  • Customer Service
  • Ability to Work in both team based and independent settings
  • Quick Learner

Languages

English
Native or Bilingual
Thai
Native or Bilingual

Timeline

Technical Specialist

Apple Inc.
07.2024 - 07.2025

Front of House Staff

Buffalo AKG Art Museum
09.2023 - 07.2024

Host/Axe Throwing Instructor & Bartender

Hatchets & Hops
03.2023 - 07.2025

Sales/Stock Associate

Zara
04.2018 - 11.2021

Crew Member

La Nova Pizzeria
11.2014 - 04.2018

Bachelor of Arts - Fine Art - General Studio Concentration

State University of New York at Buffalo

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