Cody Knapp
Summary
Hardworking and compliant team member skilled in safely managing products and materials in a timely and efficient manner. Punctual, reliable and dedicated to teamwork. Good maintenance and repair skills with training in distribution and cargo receiving. Excellent customer service experience with exemplary focus to the customer and employers needs.
Overview
15
15
years of professional experience
Work History
Maintenance Technician
Green Mountain Water & Sanitation
02.2021 - Current
- Operated varied hand and power tools to complete repairs.
- Troubleshot equipment breakdowns and performed preventive maintenance.
- Completed daily, weekly, and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
- Operated numerous different technical positions including meter application/install, sewer camera operation and SCADA.
- Oversaw training of other personnel under SCADA to ensure coherent operation of our automated systems.
Warehouse Lead
Furniture Row LLC
02.2017 - 02.2020
- Coordinated daily work strategies, following oral and written instructions to properly move and ship products.
- Promoted safety policies and practices among personnel, enforcing appropriate handling and use of equipment and products.
- Trained employees on equipment operation and safety protocols.
- Recorded information, shortages and discrepancies to keep records current and accurate.
- Managed day-to-day operations of warehouse, including freight and parcel shipments, returns and transfers.
- Maintained a professional and direct relationship with third party delivery companies working directly with our company.
Beer Specialist
Tipsy's Liquor World
05.2016 - 01.2017
- Managed product receiving and outgoing distribution shipments physically.
- Maintained consistent sales relations with several representatives from varying distribution and beer/liquor brands.
- Daily customer service interaction and delegation of tasks to other employees while maintaining core job requirement focus.
- Worked customer tasting events focusing on educating returning customers on beer and liquor styles, history and cultures while maintaining proper Colorado serving laws.
Beer Specialist
Applejack Wine & Spirits
06.2014 - 05.2016
- Interpreted clients' needs and introduced services to fit specific requirements.
- Kept detailed records of project progress, discrepancies and other funding issues.
- Monitored customer lines at POS and opened additional registers to expedite sale process.
- Managed consistent quality customer interactions and services within the beer department, as well as throughout other neighboring departments.
- Maintained proper inventory of all individual bottled products and mass stored large case merchandise.
- Operated an online beer blog through the company website designed to direct customers to specific styles and cultures surrounding beer.
Puller
American Furniture Warehouse
01.2013 - 06.2014
- Offered expertise in inventory management and current stock levels to internal teams and customers to facilitate accuracy and product availability.
- Kept all documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
- Recorded information, shortages and discrepancies to keep records current and accurate.
- Trained new warehouse employees on safety procedures and provided updated safety manuals for review purposes.
- Operated warehouse equipment and reported instances of safety code violations to management to reduce risk of accidents.
- Trained and certified on all varietal lift classes.
Technician
West Side Cycle's
03.2010 - 05.2012
- Handled estimation of parts, bike, and component repairs and replacements.
- Serviced, maintained, and repaired bicycles with focus on efficiency, quality, and safety.
- Performed new bike assemblies and proper alignment of wheels to optimize performance.
- Personally tested outgoing bikes to assure proper alignment, suspension and frame support.
Education
High School Diploma -
Lakewood High School
Lakewood, CO05.2012
Skills
- Shipping and Receiving
- Assembly and Production
- Data entry
- Exemplary communication
- Customer service
- Heavy lifting
- Forklift Operation
- Order Picking and Processing
- Microsoft Word, Excel
- SCADA applications
- Water distribution/collections
Personal accomplishments
- Dedicated photographer with several commissioned shoots in several contracted genres.
- Numerous submissions to online magazines gaining acclaim from the creative community.
- Music teacher/tutor with over a decade of percussion experience, offering lessons and session fill ins for all variants of music.
- Experienced water technician, spanning operations in the preventative and reactive service of water mains, pumps, storage tanks and other equipment.
- SCADA lead position, in charge of training other employees on proper operations on the automated systems.
- Class B CDL holder.
- Confined space entry certified.
Timeline
Maintenance Technician
Green Mountain Water & Sanitation
02.2021 - Current
Warehouse Lead
Furniture Row LLC
02.2017 - 02.2020
Beer Specialist
Tipsy's Liquor World
05.2016 - 01.2017
Beer Specialist
Applejack Wine & Spirits
06.2014 - 05.2016
Puller
American Furniture Warehouse
01.2013 - 06.2014
Technician
West Side Cycle's
03.2010 - 05.2012
High School Diploma -
Lakewood High School
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