Cody Laighton
Hudson,MA
Summary
Proven skills in promoting products and boosting revenue by connecting with customers and effectively communicating sales recommendations. Associate with several years of experience in retail environments. Flexible and approachable, with strong organizational, and time management skills. Delivers memorable guest experience through welcoming interactions and extensive product knowledge.
Overview
1
1
year of professional experience
Work History
Rental Management
Uhaul Moving And Storage
Littleton, MA
06.2022 - 05.2023
- Managed multiple projects simultaneously while ensuring deadlines are met.
- Created and maintained accurate records of rental contracts, payments, and other related documents.
- Performed daily inspections on all rental properties to ensure that they met company standards.
- Developed and implemented strategies to increase customer satisfaction with the rental process.
- Answered telephones to assist customers and resolve issues.
- Oversaw maintenance, appearance and performance of company vehicles.
- Welcomed customers, offered assistance and answered questions by providing rates, terms and conditions of rental.
Education
High School Diploma -
Acton-Boxborough Regional High School
Acton, MA06-2020
Liberal Arts
Roger Williams University
Bristol, RILiberal Arts and Sciences
University of New Hampshire
Durham, NHSkills
- Rental fixes
- Excellent Multitasking
- Payment Processing
- Appointment Scheduling
- Customer Service
- Complaint Handling
- Customer Relations
- Conflict Mediation
- Product Education
- Problem Resolution
- Account Management
- Merchandise Orders and Exchanges
- Direct Sales
- Quality Control
- Materials Transport
- Credit card payment processing
- Product and service knowledge
- Analytical Thinking
Affiliations
- Playing and coaching hockey
- Magic the Gathering player and event organizer
- Computer Games
- Avid music lover
Timeline
Rental Management
Uhaul Moving And Storage
06.2022 - 05.2023
High School Diploma -
Acton-Boxborough Regional High School
Liberal Arts
Roger Williams University
Liberal Arts and Sciences
University of New Hampshire
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