Cody Lerch

• Recruit, train, coach, and develop a high-performing sales team. Set clear performance expectations and provide ongoing feedback.
• Monitor sales metrics and KPIs, analyze data to identify trends, and implement corrective measures to underperformance.
• Oversee the sales process from lead generation to closing, ensuring efficiency and effectiveness at every stage.
• Managed approximately 30 incoming calls, emails and texts per day from customers, and referral providers
• Over 5 years our team increased monthly revenue by approximately 65%

• Built and maintained strong relationships with clients, families, and healthcare providers to ensure ongoing client satisfaction and referral business.
• Identified and engaged with potential clients through various outreach methods including cold calls, referrals, community events, and digital marketing campaigns.
• Maintained an average of 20-30 conversations per week with potential referral providers
• Present home care services in a compelling manner, highlighting benefits, costs, and the care plan structure to both clients and their families.
• Consultation conversion rate of 70%
• Conduct detailed assessments to understand the specific care needs of each potential client, ensuring a personalized service approach.

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