Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Cody Lewis

Jacksonville,NC

Summary

Dynamic leader with a proven track record at Walmart, enhancing store operations and elevating brand awareness through strategic merchandising, resulting in a 20% sales increase. Expert in relationship building and decision-making, adept in both inventory management and customer service. Showcases adaptability with a keen focus on achieving and surpassing sales goals.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Apparel Team Lead

Walmart
Jacksonville, NC
09.2023 - 08.2024
  • Maintained accurate inventory records and conducted regular stock counts.
  • Answered store and merchandise questions and led customers to wanted items.
  • Created visual merchandising strategies that increased sales by 20%.
  • Answered customer inquiries regarding product features, pricing, and availability.
  • Participated in recruiting activities such as interviewing prospective candidates.
  • Reviewed employee timecards for accuracy before submitting them for approval.
  • Performed opening and closing duties such as setting up registers, counting cash drawers.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
  • Organized store by returning merchandise to proper areas and restocked displays.
  • Scheduled shifts for apparel associates based on projected volume levels each day.
  • Monitored the performance of all apparel associates, including coaching and training.
  • Analyzed sales data from previous weeks and months in order to forecast future demand trends.
  • Checked store displays to maintain correct amount of merchandise.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Provided leadership and direction to a team of 10 apparel associates.
  • Conducted weekly meetings with apparel associates to review goals, objectives, and performance metrics.
  • Trained new employees in store operations, customer service techniques, and product knowledge.
  • Watched for and recognized security risks and thefts to prevent or handle situations.
  • Maintained knowledge of sales and promotions, return policies and security practices.
  • Computed purchases and received and processed cash or credit payment.
  • Responded quickly to changing business needs while maintaining high standards of customer service.
  • Developed a daily plan for the apparel department to ensure objectives were met efficiently.
  • Resolved customer complaints regarding product quality or service in a timely manner.
  • Coordinated with other departments such as marketing or finance when necessary.
  • Organized promotional displays according to corporate guidelines.
  • Assigned tasks to staff members based on their strengths and abilities.
  • Operated equipment and machinery according to safety guidelines.
  • Exceeded customer satisfaction by finding creative solutions to problems.

Overnight Stocker

Walmart
Jacksonville, NC
02.2023 - 09.2023
  • Checked shelves in department to determine replenishment needs.
  • Stocked shelves, racks, and bins with new or transferred merchandise.
  • Stored and organized items in tool or supply rooms, allowing for easy retrieval.
  • Removed product from boxes and placed on shelves according to merchandising guidelines.
  • Received and stocked merchandise in a timely manner.
  • Assessed floor displays to restock merchandise.
  • Inspected merchandise for wear or defects, disposing of damaged items as instructed by supervisors.
  • Worked collaboratively with other team members to achieve departmental goals.
  • Stocked pallets throughout shift to keep warehouse clean, maintained and organized.
  • Processed returns according to established guidelines.
  • Removed expired and overripe items to provide freshest options and eliminate health risks.

Hardware Sales Associate

Walmart
Jacksonville, NC
02.2022 - 02.2023
  • Described merchandise and explained use, operation and care.
  • Prepared merchandise for purchase or rental.
  • Worked collaboratively with team members to meet company goals.
  • Answered incoming phone calls from customers regarding product information or availability.
  • Processed cash and credit transactions accurately at checkout counter.
  • Replenished stock items as needed throughout the day to ensure adequate inventory levels were maintained.
  • Educated customers on features and benefits of various products available in the store.
  • Placed special orders or called other stores to find desired items.
  • Maintained a clean, organized and well-stocked sales floor.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.

Online Grocery Associate

Walmart
Jacksonville, NC
09.2019 - 02.2022
  • Monitored industry trends using social media platforms.
  • Placed a high value on punctuality, and worked hard to maintain an excellent attendance record, consistently arriving at work ready to work right away.
  • Aided in resolving disagreements and negotiating mutually beneficial agreements between parties.
  • Unloaded groceries into customer vehicles.
  • Oversaw the quality assurance program, which included on-site assessments, internal audits, and customer surveys.
  • Consistently managed workload promptly during peak periods and holidays.

Sandwich Artist

Jimmy John's Sandwiches
Jacksonville, NC
06.2019 - 09.2019
  • Ensured all menu items were prepared in accordance with health and safety standards.
  • Discussed menu options with customers and offered suggestions to meet individual needs and drive sales.
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
  • Prepared food items such as sandwiches, salads, soups, and drinks according to customer orders or company recipes.
  • Stored food properly to prevent spoilage, cross-contamination and illnesses.
  • Verified orders and bagged items for easy transport.
  • Operated cash registers to process payments from customers.
  • Warmly greeted visitors to promote great customer service and positive ordering experience.
  • Restocked kitchen supplies by rotating food according to dates and health guidelines.
  • Cleaned tables, chairs, counters, floors, trays, dishes, silverware after each shift.

Education

High School Diploma -

White Oak High School
Jacksonville, NC
07-2019

Skills

  • Store operations
  • Brand awareness
  • Relationship building
  • Decision-making
  • Flexible hours
  • Time management abilities
  • Manage inventory
  • Cash register operation
  • Merchandising and display
  • Adaptability and flexibility

Certification

  • Certified in the Big Joe and electric pallet jack.

References

References available upon request.

Timeline

Apparel Team Lead

Walmart
09.2023 - 08.2024

Overnight Stocker

Walmart
02.2023 - 09.2023

Hardware Sales Associate

Walmart
02.2022 - 02.2023

Online Grocery Associate

Walmart
09.2019 - 02.2022

Sandwich Artist

Jimmy John's Sandwiches
06.2019 - 09.2019

High School Diploma -

White Oak High School

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