Cody Linhart
Chicago,IL
Summary
History of working well in fast-paced health-related settings to provide diverse and useful services targeted on specific needs. Proficient in tracking, analyzing, and reporting on progress, as well as implementing enhancements to drive growth.
Overview
12
12
years of professional experience
Work History
Wellness Coordinator
Lambent Risk Management Services, Inc
07.2024 - Current
- Coordinated activities of the wellness program, its vendors, healthcare carriers, and/or consultant as they pertain to the wellness programs.
- Developed and implemented wellness programs to enhance employee health and well-being.
- Assisted in the coordination, planning, and delivery of workshops, seminars, and other activities aimed at promoting healthy lifestyle habits, seminars, and events promoting healthy lifestyles, and increased participation in the Wellness Program initiatives.
- Interacted and communicated with event providers, hosts, participants, etc., to coordinate a smooth and successful event.
- Supported the execution of the HR Wellness lead, or partnered events, for maximum positive outcomes.
- Provided post-event follow-up to attendees and non-attendees, and updating and maintaining post-event reports.
- Implemented and maintained health promotion/wellness programs and events by benchmarking successful external programs, staying current with best practices, to drive continuous improvement of employee health, and decrease employer costs on a year-over-year basis.
Wellness Administrator
Raden Wellness
12.2023 - 07.2024
- Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
- Organized workflow and delegated tasks effectively to ensure timely project completion without compromising quality.
- Managed office inventory levels, ensuring adequate supplies were available while minimizing waste and unnecessary spending.
- Managed scheduling for executive staff to ensure optimal time management and productivity.
- Collected, arranged, and input information into database system.
- Maintained personnel records and updated internal databases to support document management.
Wellness Administrator
ROSS CHIROPRACTIC
09.2020 - 11.2023
- Managed day-to-day office operations, ensuring efficient workflow and adherence to policies.
- Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
- Maintained personnel records and updated internal databases to support document management.
- Responded promptly to customer complaints in a professional manner.
- Followed up with customer accounts to resolve unpaid or past due accounts.
- Assist in special projects and/or additional duties
Wellness Administrator
Body Works Health and Wellness
12.2018 - 08.2020
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Maintained an organized reception area, creating a welcoming atmosphere for clients and visitors.
- Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
- Maintained personnel records and updated internal databases to support document management.
- Managed office inventory levels, ensuring adequate supplies were available while minimizing waste and unnecessary spending.
- Enhanced customer satisfaction by promptly addressing inquiries and resolving concerns at the front desk.
Front Desk Administrator
Chicago Conservative Care
08.2019 - 03.2020
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Maintained an organized reception area, creating a welcoming atmosphere for clients and visitors.
- Enhanced customer satisfaction by promptly addressing inquiries and resolving concerns at the front desk.
- Developed strong relationships with clients, fostering loyalty and repeat business through exceptional service.
- Processed incoming mail and packages, distributing items to appropriate recipients in a timely manner.
Wellness Coordinator/ Chiropractic Assistant
Breton Chiropractic
08.2018 - 07.2019
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Maintained strict confidentiality when handling sensitive client information in accordance with company policies.
- Balanced daily cash drawer reconciliations, ensuring accurate financial recordkeeping.
- Ensured accurate billing by carefully reviewing invoices before issuing them to clients or submitting payment requests internally.
- Successfully managed challenging situations involving guest complaints or issues by employing excellent problem-solving skills.
- Updated client records accurately and efficiently, ensuring data integrity within the system.
Wellness Coordinator/Chiropractic Assistant
Abundant Life Chiropractic
03.2018 - 06.2018
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Maintained strict confidentiality when handling sensitive client information in accordance with company policies.
- Balanced daily cash drawer reconciliations, ensuring accurate financial recordkeeping.
- Ensured accurate billing by carefully reviewing invoices before issuing them to clients or submitting payment requests internally.
- Successfully managed challenging situations involving guest complaints or issues by employing excellent problem-solving skills.
- Updated client records accurately and efficiently, ensuring data integrity within the system.
- Collaborated with team members to address guest needs and ensure seamless operations.
Wellness Administrator
Urban Nirvana Spas & Salons
06.2014 - 03.2016
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Maintained strict confidentiality when handling sensitive client information in accordance with company policies.
- Successfully managed challenging situations involving guest complaints or issues by employing excellent problem-solving skills.
- Balanced daily cash drawer reconciliations, ensuring accurate financial recordkeeping.
- Ensured accurate billing by carefully reviewing invoices before issuing them to clients or submitting payment requests internally.
Wellness Coordinator/Chiropractic Assistant
Bigbie Chiropractic Office
09.2012 - 05.2014
- Promoted a welcoming atmosphere by greeting patients warmly upon arrival and addressing their concerns promptly.
- Developed strong rapport with patients leading to high levels of trust and satisfaction, fostering long-term relationships.
- Answered phones to respond to customer questions, provide information and schedule appointments.
- Prepared examination rooms with necessary equipment, promoting efficient appointment flow while prioritizing sanitation protocols.
- Educated patients on chiropractic care benefits, resulting in increased referrals and new client acquisition.
- Maintained strict adherence to HIPAA regulations, protecting sensitive patient information and upholding confidentiality standards.
Education
Master's degree - Kinesiology and Sports Management
University of South Dakota
12.2024
Bachelor's - Community Health Education
Southern New Hampshire University
12.2022
Skills
Medical Records Management
Time Management
Attention to Detail
Conflict Resolution
Team Collaboration
Timeline
Wellness Coordinator
Lambent Risk Management Services, Inc
07.2024 - Current
Wellness Administrator
Raden Wellness
12.2023 - 07.2024
Wellness Administrator
ROSS CHIROPRACTIC
09.2020 - 11.2023
Front Desk Administrator
Chicago Conservative Care
08.2019 - 03.2020
Wellness Administrator
Body Works Health and Wellness
12.2018 - 08.2020
Wellness Coordinator/ Chiropractic Assistant
Breton Chiropractic
08.2018 - 07.2019
Wellness Coordinator/Chiropractic Assistant
Abundant Life Chiropractic
03.2018 - 06.2018
Wellness Administrator
Urban Nirvana Spas & Salons
06.2014 - 03.2016
Wellness Coordinator/Chiropractic Assistant
Bigbie Chiropractic Office
09.2012 - 05.2014
Master's degree - Kinesiology and Sports Management
University of South Dakota
Bachelor's - Community Health Education
Southern New Hampshire University
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