Summary
Overview
Work History
Education
Skills
Languages
Timeline
Hi, I’m

Cody Lukyanenko

Operations Management
Irvine,CA
Cody Lukyanenko

Summary

Experienced management professional proficient in managing commercial, trade, client relationships, and financial operations with exceptional team supervision, project coordination and analytical problem-solving skills. Optimizes resource use to achieve challenging targets. Diplomatic in resolving disputes and empowering diverse relationships.

Overview

10
years of professional experience

Work History

FirstService Residential

Director of Operations
11.2022 - Current

Job overview

  • Managed and developed multi contract projects seeing out completion dates and resolving time sensitive interruptions.
  • Worked collaboratively with functional leaders to implement new procedures and corrective actions to improve client quality.
  • Defined, implemented and revised operational policies and guidelines.
  • Developed customized reports, summarizing and presenting data in visually appealing format to executive leaders.
  • Implemented business intelligence solutions to increase operational efficiency.
  • Established relationships with key decision-makers within organization to promote growth and retention.
  • Applied knowledge of market trends, analyzing business needs in order to successfully optimize operational procedures for client profit.
  • Developed and closely managed client budgets maintaining revenues, expenditures and cash management.
  • Managed and processed banking workflows, ensuring precise outcomes of financial operations as forecasted or budgeted.
  • Performed client research and identified opportunities for account growth, account penetration and market expansion.
  • Reviewed company's strategic plans and developed departmental goals and standards to support vision.

FirstService Residential

Portfolio Account Manager
06.2021 - 11.2022

Job overview

  • Planned and executed promotional activities to drive community engagement.
  • Streamlined operations by communicating efficiently with clients, keeping meticulous records, budget management and internal collaboration.
  • Acted as liaison to client directors providing trusted recommendations for spending and project needs.
  • Collaborated frequently with portfolio legal teams and attorney's regarding disputes and actions taken against the benefit of each client.
  • Communicated market developments, portfolio changes and annual performance information to clients.
  • Promoted and Developed procedures and services for prospective clients, and presented frequently at marketing events geared toward gaining new clients.
  • Developed annual budgets and interpreted financial statements to ensure commercial and client finances were maintained accurately.
  • Facilitated and led monthly meetings to gain approvals for projects and create actions plans where necessary.
  • Provided strategy advice to high net worth clients.
  • Recommended investment strategies to meet client financial objectives.
  • Analyzed financial needs of clients and developed tailored strategies to meet goals.

Albertson's Companies

Regional People Leader
06.2020 - 06.2021

Job overview

  • Briefed new hires on essential job information, such as company policies, employment benefits and job duties.
  • Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
  • Enhanced team workflows and employee job satisfaction by coordinating communication between managers and employees.
  • Instructed senior leaders on appropriate employee corrective steps.
  • Created and advised employee development plans while aiding in feedback based team member building.
  • Facilitated team building events at multiple retail locations across San Francisco, and San Mateo Counties.
  • Followed up with and scheduled touch base meetings with new hires across assigned region.
  • Developed comprehensive process for new hires and reviewed new hire productivity, optimizing onboarding effectiveness.
  • Identified and implemented appropriate strategies to increase employee satisfaction and retention.
  • Facilitated successful policy implementation and enforcement to maintain legal and operational compliance.

Albertson's Companies

Regional Safety Coordinator
06.2020 - 06.2021

Job overview

  • Identified accident causes and optimal prevention strategies by conducting thorough investigations and analyses.
  • Recommended measures to help protect workers from potentially hazardous work methods, processes and materials.
  • Developed recommendations to reduce hazards by improving gear, behaviors and procedures.
  • Inspected retail facilities for property deficiencies and/or hazards within assigned region.
  • Created action plans for property corrections in order to ensure hazards or property deficiencies were repaired to avoid injury or citations from the state.
  • Led employee safety instruction and presentations to train and educate store personnel on safety measures.
  • Ran competitive numbers for accident free days within retail facilities in my assigned region.
  • Monitored workplace activities to determine compliance with safety regulations and standards.
  • Researched and devised new safety initiatives and strategies to improve safety performance.
  • Devised and monitored safety performance metrics to assess and improve safety performance.

CVS Pharmacy

Purchasing Manager
06.2019 - 06.2020

Job overview

  • Optimized store displays and appearance via strategic merchandising.
  • Established monthly goals and communicated performance expectations during team meetings to optimize sales.
  • Executed in-season pricing strategies, promotions, and markdowns to reach financial targets.
  • Analyzed trends and conducted research to determine seasonal merchandise direction increasing sales by 12% over previous year.
  • Researched new vendors, acquired samples and negotiated merchandise deals.
  • Collaborated with marketing team for prompt promotion of products.
  • Coordinated and directed buying team, enforcing compliance with company standards.
  • Remained up to date and flexible with current and fluctuating pharmaceutical compliance demands.
  • Worked closely with pharmacists to create and implement promotional activities.
  • Monitored and evaluated supplier performance to verify quality of products and delivery times met company standards.
  • Managed inventory controls in accordance with forecasting expectations, promotional activities, and seasonal sales sets.
  • Monitored stock levels and product sales to determine purchasing needs.
  • Sourced vendors, built relationships, and negotiated prices.

Albertson's Companies

Director/Operations Manager
02.2014 - 06.2019

Job overview

  • Planned and established schedules, assignments, and production sequences to meet production and profit goals.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Maintained bookkeeping and financial accountability for assigned region.
  • Boosted team member productivity by enhancing performance monitoring and instituting motivational approaches.
  • Led effective merchandising efforts at assigned retail locations by partnering with executives and corporate compliance.
  • Worked collaboratively with functional leaders to implement new procedures and corrective actions to improve quality.
  • Evaluated performance, adjusted strategies and maintained agile, sustainable operations.
  • Audited and corrected discrepancies in inventory numbers.
  • Maintained effective and lasting vendor relationships through dynamic communication, collaboration and intelligent questioning skills.
  • Implemented systems for tracking and managing stock levels with accuracy and precision.
  • Established protocols to use for inventory control and management, streamlining internal process.
  • Recorded information, shortages and discrepancies to keep records current and accurate.
  • Labeled, organized and located inventory items in staging areas or on shelves according to quantity, size or type of material.
  • Increased brand awareness through event marketing, demonstrations, sales, and brand promotion.
  • Monitored and adjusted inventory levels to meet customer needs and demands.
  • Developed inventory reports to provide management with comprehensive data on inventory levels.

International Trade Systems

Project Manager, Trade Distribution
08.2018 - 06.2020

Job overview

  • Supported developers in identifying existing and potential software flaws to clients for resolution.
  • Remained up to date and live on frequently changing international trade laws and policies.
  • Assisted importers and exporters with air/sea material documentation issues taking corrective actions as needed.
  • Managed multiple open projects simultaneously while maintaining proper documentation and trade compliance.
  • Achieved project deadlines by coordinating with contractors to manage performance.
  • Orchestrated projects within strict timeframes and budget constraints by creatively solving complex problems and working closely with senior leaders.
  • Assisted trade brokers, customs specialists, and other international trade industry professionals in seeing through the purchase of goods, export, and import process.
  • Oversaw high profile projects for by planning, designing, and scheduling phases.
  • Worked closely with port officials to execute communications and escalate changes and procedures as needed.
  • Maintained open communication by presenting regular updates on project status to customers.
  • Tracked project and team member performance closely to quickly intervene in mistakes or delays.

Samaritan Health Services

Financial Account Analyst
12.2016 - 08.2018

Job overview

  • Analyzed information to conceptualize operational problems.
  • Forecasted account needs and metrics based on market and product data.
  • Prepared working papers, reports and supporting documentation for audit findings.
  • Reviewed accounts, resolved coding areas, and tracked recurring expenses for accrual entry.
  • Examined claims forms and other confidential records to determine insurance coverage, and overall financial responsibility, recovering funds where necessary.
  • Interview/Correspond with claimants, physicians, or other relevant parties to determine claim settlement or denial.
  • Interacted professionally with clear, intentional communication and set appropriate expectations on timeline of deliverables.
  • Developed and maintained successful business partnerships to address and proactively manage service issues.
  • Reconciled accounts, managed audits and updated financial records with remarkable accuracy.
  • Effectively communicated with clients about payment needs and kept updated, detailed and accurate ledgers.
  • Assessed data and information to verify entry, calculation and billing code accuracy.

Education

San Francisco State University
San Francisco, CA

Bachelor of Arts from International Business
05.2021

Orange Coast College
Costa Mesa, CA

Certification of Specialization from Project Management
01.2023

Skills

  • Financial Operations
  • Budgeting
  • Relationship Management
  • Business Sales
  • Microsoft Office
  • Project Management
  • Software Management
  • Supply Chain
  • Purchasing
  • Technical Writing
  • Communications

Languages

Russian
Native or Bilingual

Timeline

Director of Operations

FirstService Residential
11.2022 - Current

Portfolio Account Manager

FirstService Residential
06.2021 - 11.2022

Regional People Leader

Albertson's Companies
06.2020 - 06.2021

Regional Safety Coordinator

Albertson's Companies
06.2020 - 06.2021

Purchasing Manager

CVS Pharmacy
06.2019 - 06.2020

Project Manager, Trade Distribution

International Trade Systems
08.2018 - 06.2020

Financial Account Analyst

Samaritan Health Services
12.2016 - 08.2018

Director/Operations Manager

Albertson's Companies
02.2014 - 06.2019

San Francisco State University

Bachelor of Arts from International Business

Orange Coast College

Certification of Specialization from Project Management
Cody LukyanenkoOperations Management