Summary
Overview
Work History
Skills
Timeline
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Cody Mantor

New Braunfels,TX

Summary

Dynamic operations manager with a proven track record at MobShop Kennels, enhancing client satisfaction through exceptional customer service. Skilled in logistics coordination and documentation, I consistently improved business performance and compliance, fostering strong client relationships that drove repeat business and referrals.

Experienced business professional with strong focus on team collaboration and achieving results. Skilled in operations management, strategic planning, and resource optimization. Known for flexibility in adapting to changing needs and providing reliable leadership. Prepared to make significant impact in driving business success and fostering team growth.

Overview

28
28
years of professional experience

Work History

Owner/Operator

MobShop Kennels
03.2020 - Current

Managed daily operations to ensure efficient kennel services and client satisfaction.

Developed and implemented training programs for staff, enhancing service delivery standards.

Oversaw animal care protocols, ensuring compliance with health and safety regulations.

Established strong relationships with clients, leading to increased repeat business and referrals.

Monitored kennel conditions regularly, implementing improvements for animal welfare and comfort.

Collaborated with local veterinarians to coordinate health checks and emergency care for animals.

Managed day-to-day business operations.

Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.

Increased customer satisfaction by providing high-quality services and timely communication.

Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.

Consulted with customers to assess needs and propose optimal solutions.

Ensured compliance with relevant regulations, maintaining proper documentation and licensing requirements.

Developed and implemented successful marketing strategies, resulting in increased brand awareness and customer base.

Developed business plan, processes and procedures to provide superior service and quality dogs to customers.

Kept all building areas and equipment functional and well-organized to promote business performance.

Evaluated company performance against objectives, adjusting strategies as needed to achieve desired results.

Implemented effective financial management practices, improving cash flow and profitability.

Assessed income and expenses and adapted plans to improve profit levels.

DJ

Rick's Cabaret San Antonio
08.2017 - 03.2020

MC

mediator

responsible for managing dancers

promoting club specials

maintaining the club's vibe

resolving conflicts between dancers and patrons

keeping the energy high

maintaining the club's rules

Truck Driver

First Fleet
12.2014 - 07.2017

safely transporting goods within the state of Texas

performing pretrip and post trip vehicle inspections

loading & unloading cargo

securing loads

navigating routes using GPS & maps

completing delivery paperwork and processing BOLs

adhering to local traffic laws

ensuring customer satisfaction by performing above industry standards

Truck Driver

Brown Brothers Dedicated Oilfield Service
05.2004 - 06.2014

safely transporting oilfield equipment and products within Texas oilfields

performing pretrip and post trip vehicle inspections

loading and unloading cargo

securing the loads

navigating using GPS and maps

completing delivery paperwork and handling BOLs

adhering to traffic rules as well as oilfield protocols

ensuring customer satisfaction by making timely deliveries

Truck Driver

Werner
02.2001 - 04.2004

safely operating a semitruck through 48 states

performing pretrip and post trip inspections

overseeing the loading and unloading of cargo

adhering to strict state and federal laws

communicating with dispatch

managing delivery paperwork and BOLs

handling basic roadside maintenance

Truck Driver

Dick Simon Trucking
09.1997 - 02.2001

Skills

  • Operations management
  • Documentation and reporting
  • Business planning
  • DOT compliance
  • Self-motivation and discipline
  • Paperwork coordination
  • Logbook management
  • GPS navigation systems
  • Vehicle inspection
  • Critical thinking capacity
  • Route planning
  • Logistics coordination
  • Hazardous materials handling

  • Freight documentation mastery
  • Customer service
  • Recordkeeping and documentation
  • Route planning expertise
  • Efficient route management
  • Strong work ethic
  • Equipment operation
  • Accurate record keeping
  • GPS and route planning
  • Decision-making
  • Route management
  • Logistics planning
  • Document management

Timeline

Owner/Operator

MobShop Kennels
03.2020 - Current

DJ

Rick's Cabaret San Antonio
08.2017 - 03.2020

Truck Driver

First Fleet
12.2014 - 07.2017

Truck Driver

Brown Brothers Dedicated Oilfield Service
05.2004 - 06.2014

Truck Driver

Werner
02.2001 - 04.2004

Truck Driver

Dick Simon Trucking
09.1997 - 02.2001
Cody Mantor