
Dynamic operations manager with a proven track record at MobShop Kennels, enhancing client satisfaction through exceptional customer service. Skilled in logistics coordination and documentation, I consistently improved business performance and compliance, fostering strong client relationships that drove repeat business and referrals.
Experienced business professional with strong focus on team collaboration and achieving results. Skilled in operations management, strategic planning, and resource optimization. Known for flexibility in adapting to changing needs and providing reliable leadership. Prepared to make significant impact in driving business success and fostering team growth.
Managed daily operations to ensure efficient kennel services and client satisfaction.
Developed and implemented training programs for staff, enhancing service delivery standards.
Oversaw animal care protocols, ensuring compliance with health and safety regulations.
Established strong relationships with clients, leading to increased repeat business and referrals.
Monitored kennel conditions regularly, implementing improvements for animal welfare and comfort.
Collaborated with local veterinarians to coordinate health checks and emergency care for animals.
Managed day-to-day business operations.
Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
Increased customer satisfaction by providing high-quality services and timely communication.
Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
Consulted with customers to assess needs and propose optimal solutions.
Ensured compliance with relevant regulations, maintaining proper documentation and licensing requirements.
Developed and implemented successful marketing strategies, resulting in increased brand awareness and customer base.
Developed business plan, processes and procedures to provide superior service and quality dogs to customers.
Kept all building areas and equipment functional and well-organized to promote business performance.
Evaluated company performance against objectives, adjusting strategies as needed to achieve desired results.
Implemented effective financial management practices, improving cash flow and profitability.
Assessed income and expenses and adapted plans to improve profit levels.
MC
mediator
responsible for managing dancers
promoting club specials
maintaining the club's vibe
resolving conflicts between dancers and patrons
keeping the energy high
maintaining the club's rules
safely transporting goods within the state of Texas
performing pretrip and post trip vehicle inspections
loading & unloading cargo
securing loads
navigating routes using GPS & maps
completing delivery paperwork and processing BOLs
adhering to local traffic laws
ensuring customer satisfaction by performing above industry standards
safely transporting oilfield equipment and products within Texas oilfields
performing pretrip and post trip vehicle inspections
loading and unloading cargo
securing the loads
navigating using GPS and maps
completing delivery paperwork and handling BOLs
adhering to traffic rules as well as oilfield protocols
ensuring customer satisfaction by making timely deliveries
safely operating a semitruck through 48 states
performing pretrip and post trip inspections
overseeing the loading and unloading of cargo
adhering to strict state and federal laws
communicating with dispatch
managing delivery paperwork and BOLs
handling basic roadside maintenance