Cody Mathis
Aubrey,TX
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Transportation Security Officer
US Department of Homeland Security
Dallas, TX
05.2022 - Current
- Operate X-ray machines and other machinery to identify dangerous and/or restricted items
- Protect all airport personnel from potential security threats
- Conduct bag searches and pat downs
- Assist United States Secret Service with presidential rally.
- Assisted travelers with questions regarding airport security regulations and procedures.
- Maintained knowledge of current aviation security standards and best practices.
- Assisted in training new Transportation Security Officers on proper screening techniques.
- Managed multiple tasks simultaneously while adhering to strict deadlines.
- Utilized problem solving skills to deescalate difficult customer service encounters.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Maintained updated knowledge through continuing education and advanced training.
Highway Helper
Iowa DOT
Cedar Rapids, IA
04.2021 - 01.2022
- Patrol the highways and interstates of Iowa City and Cedar Rapids Iowa to assist stranded motorists with jump starts tire changes, fuel, and transportation
- Also assist with traffic control on interstates and quick clearance for emergency responders.
- Provided assistance to customers with inquiries, requests and complaints.
- Worked closely with management team to ensure proper execution of daily operations.
- Responded promptly to customer questions or concerns in person or via phone calls.
- Performed administrative duties including scheduling appointments, filing documents.
- Facilitated communication between team members to enhance project coordination.
- Engaged with clients courteously to ensure customer satisfaction.
Correctional Officer
Iowa Medical and Classification Center
Iowa City, IA
07.2020 - 04.2021
- Maintained security of the inmates and buildings
- Worked with inmates within all levels of the prison including medical, long- and short-term care, hospice, general population, and administrative segregation.
- Reviewed incident reports submitted by subordinates concerning violations of policy or procedure observed during shift changes.
- Collaborated with outside agencies such as social workers, psychologists, and probation officers when necessary.
- Developed individualized treatment plans for each inmate based on assessments of their mental health needs.
- Provided guidance and counseling services to help inmates adjust to their new environment and develop life skills needed upon release from prison.
- Investigated incidents involving prisoners or staff to determine who was responsible for any violations of policies or procedures.
- Trained new correctional officers on facility procedures, safety protocols, and the ethical treatment of inmates.
- Processed inmate intake and re-assignment by completing paperwork, conducting searches and recording fingerprints.
Youth Care Worker
American Home finding Association
Agency, IA
06.2019 - 01.2020
- Worked with juvenile kids in an emergency shelter and group home
- Worked with the Police Department, Fire Department, EMS, and DHS
- Worked with kids in crisis situations as well in emergency situations.
- Conducted assessments of clients' needs upon intake into program.
- Developed and implemented individualized plans to meet the needs of youth in care.
- Provided crisis intervention services, including de-escalation techniques to ensure safety for all involved.
- Assisted in developing and implementing behavior management strategies with youth in care.
- Counseled individuals on personal issues or concerns related to their home life or school situation.
- Trained new employees on policies and procedures related to providing quality services.
Patient sitter/Backroom worker
Ottumwa Regional Health Center
Ottumwa, IA
06.2015 - 05.2018
- Oversee psychiatric and overdose patients in the emergency room and on other floors of the health Center
- Worked with elderly patients on different activities around the Hospital
- Delivered medical supplies throughout the hospital and city.
- Communicated effectively with family members regarding patient care needs and progress updates.
- Developed strong and trusting rapport with patients to facilitate smooth, quality care.
- Maintained compliance with HIPAA protocols to safeguard patient privacy.
- Built strong and trusting rapport with clients and loved ones.
Education
Department of Homeland Security Certificate -
DMACC
Des Moines, IA07.2024
Associates -
Indian Hills Community College
Ottumwa, IA05.2024
Bachelor’s in Criminal Justice -
Mount Mercy University
Cedar Rapids, IA05.2024
Briar Cliff University
Sioux City, IA12.2018
High School Diploma -
Fairfield High School
Fairfield, IA05.2016
Skills
- Policy Enforcement
- Customer service and assistance
- Team Development
- Protocol implementation
- Experience in leadership
- Adaptability and Flexibility
- Multitasking
Certification
- CPR/AED, 2020
- Dependent Adult Abuse, 2020
- Introduction to Incident Command Systems, 2021
- ICS for Single Resources and Initial Action Incidents, 2021
- National Incident Management Systems, 2021
Collateral duties
- TACT Team, 01/01/23, Present, Assembles mock high threat bags and items to assist in training other Transportation Officers on how to recognize a potential high security threat.
- Safety Action Team, 01/01/23, Present, Complies to the TSA occupational safety and health program by mitigating potential safety concerns.
Activities
- Student Ambassador at Mount Mercy University, 2019, 2021, Gave tours to incoming students and new faculty members.
- Member of Students for Anti Violence Solutions Club at Mount Mercy University, 2019, 2021, Advocated for nonviolent solutions in situations that dealt with human trafficking, abuse, and domestic violence.
Awards
- United States Secret Service Support Team, 2023
- Leadership Award (TSA), 2023
- March 2024 TSA Customer Service Award
- Many local awards for helping passengers
Accomplishments
- Offered Lead Transportation Officer 2023
- Offered CDSO of SAT Team 2024
- Was lead on Remediation Tactics for FET Testing
- Hazmat Team
Affiliations
- 4 year Track and Cross Country College Runner
References
References available upon request.
Timeline
Transportation Security Officer
US Department of Homeland Security
05.2022 - Current
Highway Helper
Iowa DOT
04.2021 - 01.2022
Correctional Officer
Iowa Medical and Classification Center
07.2020 - 04.2021
Youth Care Worker
American Home finding Association
06.2019 - 01.2020
Patient sitter/Backroom worker
Ottumwa Regional Health Center
06.2015 - 05.2018
Department of Homeland Security Certificate -
DMACC
Associates -
Indian Hills Community College
Bachelor’s in Criminal Justice -
Mount Mercy University
Briar Cliff University
High School Diploma -
Fairfield High School
Similar Profiles
Ahmad PringleAhmad Pringle
Intern at Department of Homeland Security (Homeland Security Investigations)Intern at Department of Homeland Security (Homeland Security Investigations)
David McClimansDavid McClimans
Associate Deputy Assistant Secretary at US Department of Homeland SecurityAssociate Deputy Assistant Secretary at US Department of Homeland Security
Jennifer WendlingJennifer Wendling
IT Cybersecurity Specialist & Program Manager at Department of Homeland Security (DHS) | Cybersecurity and Infrastructure Security Agency (CISA) | Cybersecurity Division (CSD)IT Cybersecurity Specialist & Program Manager at Department of Homeland Security (DHS) | Cybersecurity and Infrastructure Security Agency (CISA) | Cybersecurity Division (CSD)
Scott WigginsScott Wiggins
Branch Chief, Emergency Communications Division at Cybersecurity and Infrastructure Security Agency (CISA), U.S. Department of Homeland SecurityBranch Chief, Emergency Communications Division at Cybersecurity and Infrastructure Security Agency (CISA), U.S. Department of Homeland Security
Rushik Reddy GangamRushik Reddy Gangam
Software Engineer - Remote at OptumSoftware Engineer - Remote at Optum