- Interests in the medical field,
- Enjoy participating in weight lifting and training for overall physical and mental well-being
- I participate in various sports activities for physical activity, camaraderie, and personal growth
Cody Meckel
Augusta,KS
Summary
At Ace Hardware, I excelled as a Customer Service Associate, mastering product knowledge and complex problem-solving to ensure high customer satisfaction. My ability to remain calm under pressure and foster strong relationships, coupled with effective team collaboration, significantly enhanced our service quality.
I developed exceptional customer relations and communication skills in fast-paced environment. I excel; in understanding customer needs and resolving issues efficiently improved customer satisfaction in the workplace.
I bring a positive attitude to the work environment and have a strong commitment to continuous learning and growth. I am looking to further develop my professional skills in the areas of customer service while gaining experience in the medical industry.
Overview
2
2
years of professional experience
Work History
Customer Service Associate
Ace Hardware
10.2022 - Current
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Maintained a high level of product knowledge, providing accurate information to customers.
- Achieved consistently high levels of customer satisfaction by prioritizing empathy, patience, and effective problem-solving skills during interactions.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Education
High School Diploma -
Augusta Sr High
Augusta, KS05-2024
Skills
- Customer service
- Customer support
- Team collaboration
- Product knowledge
- Complex Problem-solving
- Relationship building
- Calm under pressure
- Safety regulations
Accomplishments
- Chosen captain of High school soccer team for 2 years. While also achieving multiple awards by the state.
Interests
Timeline
Customer Service Associate
Ace Hardware
10.2022 - Current
High School Diploma -
Augusta Sr High
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