Detail oriented professional with strong experience in quality control, team training, and internal communication. Skilled in maintaining high operational standards through inspections, staff development, and teamwork. Proven ability to lead by example, ensure compliance, and support smooth workflows in fast paced environments.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Security Officer Supervisor
JBS Beef Plant (formerly Allied Universal)
10.2021 - Current
Supervise a team of 12 employees across both day and graveyard shifts to keep security operations and logistics running smoothly 24/7.
Create and manage daily rotation schedules for both shifts, changing posts every 2 hours.
Train all new team members on their duties at all six posts (North, West, South, Desk, Desk Assist and Temperatures) including working with cattle and reefers, using the desk, answering phones, checking in and out visitors, and logging information.
Perform quality control checks every 2 hours on all loaded refrigerated trailers: checking temperatures, fuel levels, and alarms, reporting any problems to the box cooler department.
Perform quality control checks on all incoming trailers and noting any damage or issues.
Keep detailed records of all trailer activity, using Shop Floor software and handwritten load logs for anything coming in or going out.
Handle check-in and check-out for all cattle trucks and reefers; enter driver details and scale info into Shop Floor.
Review and track bills throughout the day, checking the call log and making sure every delivery or pickup is properly logged and verified.
Cover any call-outs as needed to keep shifts fully staffed and operations running without interruption.
Respond to emergencies on site and handle urgent issues, even on days off, to make sure everything stays safe and running.
Lead daily tasks and support team members to maintain strong communication and high standards in a fast-paced, year-round operation.
Retail Account Representative
Swire Coca Cola
04.2019 - 08.2020
Trained newly hired merchandisers and team leads.
Coordinated team members so that all shifts were adequately staffed to meet daily goals.
Managed logistic processes, including shipments, inventory and purchasing.
Managed daily production and verified proper packaging and correct, timely deliveries.
Studied sales figures and inventory to determine quantity of products and brands needed to supply store.
Met store managers on floor and discussed needs in inventory, staffing and deliveries.
Input weekly sales orders to warehouse for multiple product brands based on current promotions, order history, and inventory.
Communicated and coordinated product display execution with store management.
Managed vendor chargebacks and follow up to maintain balanced inventory.
Team Lead
Swire Coca Cola
01.2018 - 04.2019
Communicated with retail merchants to resolve any issues via in person, phone, and email.
Resolved material and manpower shortage problems quickly and efficiently.
Organized engaging front-facing displays to capture customer interest and drive revenue growth.
Built effective partner store relationships to improve customer satisfaction. Consulted with division supervisors to evaluate needs and discuss corrective actions for individual concerns.
Developed and updated scheduling policies covering all department activities.
Ensured all retails client stores were properly staffed and that employees were on time.
Account Manager
Swire Coca-Cola
2012 - 01.2017
Supervised logistics, including orders, shipments, and deliveries. Managed daily production and verified proper packaging and correct, timely deliveries.
Monitored sales quantities of products to predict what would be needed to supply store adequately.
Input weekly sales orders to warehouse for multiple product brands based on current promotions, order history, and inventory.
Setup product displays.
Inventory control and auditing.
Education
High School Diploma -
Show Low High School
Show Low, AZ
01.2010
Certificate - Packing House Degree
JBS Beef Plant
Hyrum, UT
04-2025
Skills
Compliance Tracking and Recording
Safety and Security Procedures Knowledge
Logistics
Onboarding Training
Continued on the job training
Communication
Microsoft Office (word, excel, powerpoint, outlook)
Training Completed: Bomb Threats, Fire Safety, High Rise and Commercial Building Security, Law and Order, Patrolling Tips & Techniques, Perimeter and Vehicle Access Control, Radio Communications, Report Writing, Terrorism Threats, Traffic Control, Crowd Control, Workplace Violence, Substance Abuse, Emergency Response, Dealing with Difficult Customers, Customer Service Excellence, Access Control Fundamentals, Limits to Authority, Harassment and Discrimination, Active Shooter, HAZCOM Bloodborne Pathogens.