Cody Peterson
Sparrows Point,MD
Summary
A determined 22 year old looking to expand his skills in a new field of work. Used to working in busy situations and environments. Dedicated to keeping a safe, clean and conflict free environment. I am a Hardworking employee with customer service, multitasking, and time management abilities.
Overview
5
5
years of professional experience
Work History
Intermodel Service Employee
CSX Railroad
Jessup, Maryland
10.2025 - Current
- Putting automotive ramps on trains to drive cars off
- Unlocking cars, driving cars off rail and parking them in bay
- Set hand brakes on trains to ensure safe and secure operations.
- Opening train doors plating junctions
- Closing trains and locking them back up
- Executed day-to-day duties with accuracy and efficiency to support operational reliability.
Customer Service Lead
Royal farms
Dundalk, Maryland
08.2022 - 10.2025
- Ensured customers enjoyed their visit and left satisfied with the store experience
- Encouraged customers to approach me with complaints or questions about the store or staff
- Guided coworkers in prioritizing tasks to enhance service delivery
- Keep the store clean and presentable to our customers
- Trained new employees on company procedures, policies and sales objectives.
- ensure all departments contribute to the financial objectives of the store
Grocery Stocker
Food Lion
Sparrows Point, Maryland
11.2021 - 08.2022
- Delivered customer service to hundreds of customers per shift, addressing inquiries and assisting with product selection
- Provided product recommendations to assist customers in locating desired items
- Maintained organized and fully stocked shelves to enhance shopping experience
- Organized stock room for efficient access to back stock
- Promptly unload trucks and deliveries
Education
High School Diploma -
Sparrows Point High School
Sparrows Point, MD06-2003
Skills
- Rail door operations
- Auto ramp setup
- Railcar securing
- Vehicle inspection
- Safety compliance
- Team communication
- Time management
- Customer service
- Stock organization
- Customer service skills
- Team player attitude
- Heavy lifting strength
Timeline
Intermodel Service Employee
CSX Railroad
10.2025 - Current
Customer Service Lead
Royal farms
08.2022 - 10.2025
Grocery Stocker
Food Lion
11.2021 - 08.2022
High School Diploma -
Sparrows Point High School