Cody Pham
Garden Grove,CA
Summary
Customer-oriented and highly productive juicer with a strong background in hospitality and service. Exceptional ability to thrive in tense or stressful situations while maintaining meticulous attention to detail and ensuring customer satisfaction. Seeking opportunities to further develop skills and take on additional responsibilities.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Juicer
Nekter Juice Bar Inc.
Irvine, CA
04.2024 - Current
- Prepared juices, smoothies, and acai style bowls
- Back of house prep of fruits, vegetables, and other ingredients
- Provided customer service at the counter when needed, including taking payments and answering questions about menu items.
- Kept up with customer orders while maintaining product safety standards.
Account Manager
Alpha K-net
San Gabriel, CA
08.2023 - 02.2024
- Developed and maintained relationships with key accounts to ensure customer satisfaction.
- Provided training and guidance to new Account Managers.
- Created comprehensive reports on account performance and presented them to senior management.
- Managed multiple accounts simultaneously while meeting deadlines.
Server
Koki's Teppanyaki Grille
Tustin, CA
02.2023 - 08.2023
- Provided excellent customer service to ensure satisfaction.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Undertook duties as a server, food runner, busser, and host.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Assisted in providing top-notch service by working alongside chefs and colleagues
Server
Shik Do Rak
Garden Grove, CA
06.2022 - 10.2022
- Maintained productivity and quality of work even in demanding situations
- Directed and executed all tasks for the front of house department
- Meticulously maintained a high standard of accuracy and precision.
- Enhanced customers' satisfaction and elevated workplace experience
Education
High School Diploma -
Garden Grove High School
Garden Grove, CA06-2022
Skills
- Production Reporting
- Time management proficiency
- Health and wellness expertise
- Marketing
- POS operations
- Customer-focused
- Exceptional customer service
- Physical labor
- Cross-Functional Teamwork
- Strong communication abilities
Certification
- RBS and food handlers Certified
Accomplishments
- Took apprenticeship under Chef Jerry Fregosa
Timeline
Juicer
Nekter Juice Bar Inc.
04.2024 - Current
Account Manager
Alpha K-net
08.2023 - 02.2024
Server
Koki's Teppanyaki Grille
02.2023 - 08.2023
Server
Shik Do Rak
06.2022 - 10.2022
- RBS and food handlers Certified
High School Diploma -
Garden Grove High School
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