Cody Phillips
Summary
Motivated Shift Leader with expertise in managing team operations and enhancing productivity through compassionate leadership and training. Achieved high standards of customer satisfaction by fostering cohesive teams, implementing process improvements, and resolving operational issues. Focused on balancing customer, company, and employee needs to drive collaboration and deliver impactful solutions.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Shift Lead
208 moving
Garden City
07.2025 - Current
- Supervised daily operations and ensured team adherence to safety protocols.
- Coordinated logistics for efficient loading and unloading of client belongings.
- Trained new team members on packing techniques and equipment usage.
- Communicated with clients to confirm details of moving schedules and requirements.
- Assisted in resolving customer inquiries and addressing service-related issues.
- Managed inventory of moving supplies, ensuring adequate stock levels were maintained.
- Conducted routine inspections of vehicles and equipment for safety compliance.
- Facilitated team meetings to discuss workflow improvements and operational challenges.
- Coached and trained employees and managed daily work assignments to enhance operations.
- Delegated tasks to employees and monitored activities and task completion.
- Operated vehicles safely to deliver goods to various locations.
- Conducted pre-trip inspections to ensure vehicle safety and compliance.
- Communicated effectively with dispatch and clients regarding delivery status.
- Followed traffic laws and company policies during transportation activities.
- Loaded and unloaded cargo efficiently to minimize delays in deliveries.
- Assisted in resolving delivery issues promptly and professionally.
- Adhered to schedules while ensuring timely arrivals at destinations.
- Delivered goods and services to customers on time and in excellent condition.
Manager
Wingstop
West Jordan
03.2024 - 10.2025
- Supervised daily operations to ensure smooth restaurant functioning.
- Trained and developed team members on service standards and procedures.
- Managed inventory levels to optimize stock availability and reduce waste.
- Ensured compliance with health and safety regulations in food handling.
- Coordinated staff schedules to meet operational demands efficiently.
Firefighter type 2
Idaho heat seekers
Caldwell
05.2023 - 10.2023
- Responded swiftly to emergency calls and assessed fire incidents.
- Operated firefighting equipment and tools during rescue operations.
- Conducted fire prevention inspections in residential and commercial buildings.
- Maintained readiness of firefighting gear and equipment through regular checks.
- Assisted in developing safety protocols for hazardous situations.
- Collaborated with team members during training exercises and drills.
- Educated the community on fire safety and prevention measures.
- Communicated effectively with crew members while performing tasks under stressful conditions.
- Documented incident reports accurately for departmental records.
Education
CNA - Certified Nurse Assistant
Uintah Basin Technical Institute
01.2024 - 03.2024
South Pointe Adult High School
West Jordan, UTSkills
- Supply chain support
- Stock control
- Operational efficiency
- Safety compliance
- Time management
- Team leadership
- Decision making
- Problem solving
- Effective communication
- Customer communication
- Attention to detail
- Conflict resolution
Certification
- DOT Medical card
Affiliations
Live by my core beliefs
- Team work
- Communication
- Professionalism
- Attention to detail
References
References available upon request.
Timeline
Shift Lead
208 moving
07.2025 - Current
Manager
Wingstop
03.2024 - 10.2025
CNA - Certified Nurse Assistant
Uintah Basin Technical Institute
01.2024 - 03.2024
Firefighter type 2
Idaho heat seekers
05.2023 - 10.2023
South Pointe Adult High School