
A dedicated IT Professional with over 7 years of influential leadership experience, supplemented by an additional 3 years as a software developer. Highly skilled in fostering collaborative efforts within IT teams, particularly on Infrastructure and Software projects. Recognized and awarded for adeptly cultivating transparent communication pathways among team members, clients, and leadership to ensure the successful execution of projects.
The primary objective of this position involved the development of software improvements aligned with client needs, along with providing support for existing software within Sedgwick's portfolio.
In this role, the primary responsibility was to assess and maintain internally developed applications at Sedgwick. This entailed thoroughly examining the original codebase, comprehending its fundamental purpose, evaluating whether the application met performance expectations, and if not, implementing enhancements to optimize its functionality.
Microsoft Project
Smartsheet
Jira
Agile Methodologies
Kanban Method
SerivceNow
HP Quality Center
Cisco WebEx
Microsoft Teams
Microsoft OneDrive
Sharepoint
Visio
BitBucket
Operations management
Strategic planning
Google Cloud Platform (GCP)
Slack
Excel
Honors & Awards